unable to download files in MS Teams

Iniobong Nkanga 2,061 Reputation points
2022-12-09T12:54:37.33+00:00

Hello,

Please i need your help on this issue.

We are having a problem where we are unable to download files in Teams

Microsoft Teams | Microsoft Teams for business | Other
{count} votes

1 answer

Sort by: Most helpful
  1. JimmyYang-MSFT 58,646 Reputation points Moderator
    2022-12-12T02:47:17.777+00:00

    Hi @Iniobong Nkanga

    Are there any error messages when you download file in MS Teams?

    If you attempt to download a file when the file path contains an apostrophe will trigger a "The file didn't download" failure when using the Microsoft Teams desktop client. In this case, you could try to download the file from the web client or SharePoint Online. If it is still not worked, please make sure that you have all the permissions, which include the ability to download files.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.