SharePoint Quick Part Label Stopped Working

Question

Hello,

We are currently migrating our EDMS into SharePoint. As part of this workstream, I recently set up a SharePoint site with a Quick Part Label containing just the version number - as per the instructions here: https://social.technet.microsoft.com/Forums/en-US/d7edacd9-3818-4b66-982a-daa1846fbe2a/add-the-sharepoint-version-number-to-a-word-document?forum=onlineservicessharepoint.

This worked fine in testing, now a few users have been added to the site and the migration works have begun. The option for "Label" within Quick Parts has simply dissapeared.
I tried some trouble shooting on Sunday and found the following:

• Recovering an old document from the recycle bin, still contain a correct version number label.
• This label can be copy and pasted to a new document, and it correct applies the label quick part with the new documents version.
• I set up a new test site and the Quick Part Label behaved exactly as expected, meaning the issue is within the Live SharePoint site itself.
• I turned off labels and reset them. With no success.

I am opening in the app, the library has minor versions, check-in/check-out turned on (and currently approvals are turned off).
Please help!

Jake

NB: this is also posted https://stackoverflow.com/questions/74850009/sharepoint-quick-part-label-stopped-working, I will keep both threads up to date.

Update 20/12/22
Since this morning I have now taken the following additional steps:
• Added a new content type
• Recreated the label for that content type
• Change the content type of the document in the library, and the label option now appears
• This seems like a fix, but I am also curious as to limitations of this method.
• Limitations noticed so far: cannot edit SharePoint columns in the details pane

Answer 1

Hi @Jake Brown ,

As per my test, quick part label is not working when selecting "open in app" or "open in browser" in the document library. If downloading the file and open it in the office application, it shows the version number exactly. So how do you open the file in your case?

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Answer 2

Thank you for your response @AllenXu-MSFT .

Even when downloading the file, I still get the same result (Label is missing).
Moreover, I need the file to remain "live" as the updates will eventually trigger an approval flow when published etc (these are currently turned off).