Can't install windows update kb5019966 on win10 enterprise LTSC 1809 with error number 0x80004005

Question

When I try to install the latest update: 2022-11 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB5019966)
It failed with error number 0x80004005.

I tried to read the upgrade log by myself, and I think the key part is as below:
2022-12-20 11:26:36, Error CSI 00000015 (F) STATUS_CANNOT_DELETE #2059144# from Windows::Rtl::SystemImplementation::MarkFileDeletePending(...)[gle=0xd0000121]
2022-12-20 11:26:36, Error CSI 00000016@Gary_WRC /12/20:03:26:36.617 (F) onecore\base\wcp\sil\systemisolationlayer.cpp(345): Error STATUS_CANNOT_DELETE originated in function Windows::Rtl::SystemImplementation::MarkFileDeletePending expression: (null)
[gle=0x80004005]
2022-12-20 11:26:36, Info CBS Added C:\WINDOWS\Logs\CBS\CBS.log to WER report.
2022-12-20 11:26:36, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20221220030407.log to WER report.
2022-12-20 11:26:36, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20221220023707.log to WER report.
2022-12-20 11:26:36, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20221220022056.log to WER report.
2022-12-20 11:26:36, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20221220020444.log to WER report.
2022-12-20 11:26:36, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20221218043155.log to WER report.
2022-12-20 11:26:36, Info CBS Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-12-20 11:26:36, Info CBS Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-12-20 11:26:36, Info CBS Not able to add poqexec.log to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-12-20 11:26:36, Info CBS Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-12-20 11:26:36, Error CSI 00000017 (F) STATUS_CANNOT_DELETE #2059143# from Windows::Rtl::SystemImplementation::CDirectory::DeleteExistingFile(...)[gle=0xd0000121]
2022-12-20 11:26:36, Error CSI 00000018 (F) STATUS_CANNOT_DELETE #2059142# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::DeleteExistingFile(flags = (MissingFileIsOk|MarkDeletePending|OpenForBackup|DeleteIfReadOnly), oa = @0xfd3adfe6c0->SIL_OBJECT_ATTRIBUTES {s:40; on:"netmsg.dll.mui"; a:(OBJ_CASE_INSENSITIVE)}, disp = Invalid)
[gle=0xd0000121]
2022-12-20 11:26:36, Info CSI 00000019 Error STATUS_CANNOT_DELETE while executing operation HardLinkFile on [l:274]'\SystemRoot\WinSxS\amd64_microsoft-windows-b..isc-tools.resources_31bf3856ad364e35_10.0.17763.3650_en-us_30b87075f31b75cd\netmsg.dll.mui, \SystemRoot\WinSxS\wow64_microsoft-windows-b..isc-tools.resources_31bf3856ad364e35_10.0.17763.3650_en-us_3b0d1ac8277c37c8\netmsg.dll.mui'

I also tried to manually installed the updates (kb5021655/kb5021237) which are to replace KB5019966, but the same issue happen.

My system is win10 enterprise LTSC 1809.

Answer 1

Hi,

Thank you for posting your query.

Kindly follow the steps provided below to resolve your issue.

First, you should try checking for updates again. If you need help, see Update Windows 10.

If you receive the same message and error on subsequent retries, try this workaround to mitigate the issue:

Select the start button and type cmd

Right click or long press on Command Prompt and select Run as administrator.

If you receive a User Access Control (UAC) dialog for Windows Command Processor stating, "Do you want to allow this app to make changes to your device?", select Yes.

Type or copy and paste the following command into the Command Prompt window:
dism /online /cleanup-image /startcomponentcleanup

Wait for the command to complete.

Restart your device.

Try checking for updates again.

If you are still having issues, see Get help with Windows 10 upgrade and installation errors.

Go to this link for your reference and other troubleshooting procedures https://support.microsoft.com/en-us/topic/when-trying-to-install-updates-from-windows-update-you-might-receive-updates-failed-there-were-problems-installing-some-updates-but-we-ll-try-again-later-with-errors-0x80073701-0x800f0988-e74b3505-f054-7f15-ec44-6ec0ab15f3e0

Do not hesitate to message us if you need further assistance.

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