No sleep mode on laptop

Moha suhail 1 Reputation point
2022-12-22T00:59:00.39+00:00

hi, this device doesn't have the sleep choice on power choices + it's settings doesn't show up on power options settings, It requires display adapter driver update but it automatically updates it to intel(R) graphics 4000 and this crushes the pc showing a blue screen error "video tdr failure" until rolling back the display driver.

Note that laptop had sleep mode b4 reseting

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. S.Sengupta 24,951 Reputation points MVP
    2022-12-22T01:10:47.68+00:00

    To set your PC so it goes to sleep when you close the lid or press the power button:

    Select Search on the taskbar, type control panel, and select it from the results.

    Select System and Security.

    In the Power Options section, select Change what the power buttons do.

    Select Change settings that are currently unavailable.

    For a laptop, expand the list for When I close the lid in the On battery column and select Sleep. Repeat for the Plugged in column, if desired.

    You should update the graphic card driver through the support site of Intel.


  2. S.Sengupta 24,951 Reputation points MVP
    2022-12-22T01:56:41.667+00:00

    Restore the default power schemes:

    Click on the Start button and type cmd. Right-click on Command Prompt when it appears and select Run as administrator.

    In the Command Prompt window, type the following command and hit Enter to execute:

     powercfg -restoredefaultschemes

    Close the Command Prompt. Next, open the Power menu to see if the Sleep mode is accessible.

    You may also run Power Trobleshooter:

    Press Win + I to open Settings.
    Next, go to Update and Security and click on Troubleshoot in the left pane.
    If you don’t see troubleshoot options, click on Additional troubleshooters.
    Scroll down to Find and fix other problems and click on Power.
    Next, click Run the troubleshooter. It will scan the system for power schemes related issues and fix them automatically.

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  3. Jens Stevens 21 Reputation points
    2022-12-22T13:02:31.217+00:00

    Please give some more information about the device and the drivers you are running for display/graphics.

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