Windows keeps crashing after performing clean boot and all possible troubleshoots.

Dustin Nguyen 1 Reputation point
2023-01-08T20:33:59.583+00:00

I am having this error after performing a clean boot of windows to my PC. My drives connected via my usb slots would randomly disconnect and then would end up going to the blue screen of death. Can someone explain this for me?

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 1010
Parameter 2: fffff50fc1f3a9a0
Parameter 3: 5
Parameter 4: 0
OS version: 10_0_19041
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19041.2.0.0.256.48
Locale ID: 1033

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
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3 answers

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  1. Docs 15,761 Reputation points
    2023-01-08T20:48:46.463+00:00

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

    https://www.elevenforum.com/t/bsod-posting-instructions.103/

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  2. Anonymous
    2023-01-08T20:49:59.007+00:00

    Something here could help.
    https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x144--bugcode-usb3-driver

    the pc vendor will be your best resource to troubleshoot problems with your hardware.

    --please don't forget to upvote and Accept as answer if the reply is helpful--


  3. Docs 15,761 Reputation points
    2023-01-09T02:46:42.963+00:00

    Also run this bat script:

    (bat scripts by default prompt antivirus software and require manual overrides)

    https://www.tenforums.com/attachments/bsod-crashes-debugging/358470d1643456903-batch-files-use-bsod-debugging-gather_additional_dump_files.bat

    Post a share link into this thread using one drive, drop box, or google drive.

    .
    .
    .
    .
    .

    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post there is /\ with a number: click = a helpful post
    .
    .
    .
    .
    .

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