Android device asking to set different password length irrespective of set to profile and compliance policy

Question

Richa Kumari 301

Hello,

I have enrolled the some android device ,the device is asking to set 8 digit as below
User's image

but from profile side it is set to 6 dight and compliance it set to 6

its device password default by manufacture is not cann't be enforce by intune

also I have some changes in restriction profile for android personal work profile
User's image

Lu Dai-MSFT 28,496 Reputation points

2023-01-17T01:57:29.83+00:00

@Richa Kumari Thanks for posting in our Q&A.

Honestly, not sure why this issue that the different password length occurs. It is needed to do some log analysis to find the cause. With Q&A limitation, it is suggested to create an online support ticket to get more help. Here is the support link:

https://learn.microsoft.com/en-us/mem/get-support

Hope everything goes well with you.
Richa Kumari 301 Reputation points

2023-01-17T04:59:12.0233333+00:00

thanks for reply...is this android version issue something as there is some changes in recently in password related in personal-work profile android restriction
Lu Dai-MSFT 28,496 Reputation points

2023-01-18T02:25:39.6566667+00:00

@Richa Kumari It is possible that there are some changes in this android version, because this issue still occurs in unenrolled android devices.

1 answer

Lu Dai-MSFT 28,496 Reputation points

2023-01-17T01:57:29.83+00:00

@Richa Kumari Thanks for posting in our Q&A.

Honestly, not sure why this issue that the different password length occurs. It is needed to do some log analysis to find the cause. With Q&A limitation, it is suggested to create an online support ticket to get more help. Here is the support link:

https://learn.microsoft.com/en-us/mem/get-support

Hope everything goes well with you.
Richa Kumari 301 Reputation points

2023-01-17T04:59:12.0233333+00:00

thanks for reply...is this android version issue something as there is some changes in recently in password related in personal-work profile android restriction
Lu Dai-MSFT 28,496 Reputation points

2023-01-18T02:25:39.6566667+00:00

@Richa Kumari It is possible that there are some changes in this android version, because this issue still occurs in unenrolled android devices.

Answer 1

Rahul Jindal [MVP] 10,911 MVP

At what stage do you get this prompt? During or after enrollment?

Richa Kumari 301 Reputation points

2023-01-17T05:02:40.6166667+00:00

it in both case device enrolled or not enrolled