A family of Microsoft on-premises document management and storage systems.
Are you using default workflow or custom SharePoint Designer workflow? Is it SharePoint 2010 or 2013 workflow?
What is this workflow built for, content approval or other tasks?
Please provide detailed information about the workflow so that we can troubleshoot for you.
Here are a few things to check to narrow down this issue:
- Make sure you do not use System Account to create or start the workflow. Log in as another administrator of this site and then republish the workflow to test again.
- If you have approval task in the workflow, make sure you have enabled content approval in the list. Or deselect “Update the approval status (use this workflow to control content approval)” if you are using the default approval workflow.
- Test the workflow function in another list to make sure it works as expected in your farm.
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