Windows 7 update to Windows 10: "Keep Apps installed" selection does not work

Question

Hello Everyone

I am trying to update a Windows 7 Enterprise 64-Bit installation to Windows 10. The Setup unfortunately does not let me to select "Keep Apps installed". I already tried these steps:

• The Display and Systemlanguage are the same (en-GB, i also tried en-US)
• The Antivirus is deinstalled and windows defender is not active

-Windows firewall is deactivated as well

-I deinstalled java (which I read that it could cause issues)

• Chkdsk and sfc scans and dism exe cleanup-image did not help

-I cannot deinstall the other software

-The setuplog xml also doesn't give me any additional info that could help me:

<SetupDiag xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="https://docs.microsoft.com/en-us/windows/deployment/upgrade/setupdiag">
  <Version>1.6.0.0</Version>
  <ProfileName>FindAbruptDownlevelFailure</ProfileName>
  <ProfileGuid>55882B1A-DA3E-408A-9076-23B22A0472BD</ProfileGuid>
  <LogErrorLine>2023-01-30 13:31:35, Error                 MOUPG  CDlpActionCompat::ExecuteMigChoiceScan(1659): Result = 0xC1900205</LogErrorLine>
  <FailureData>Error: SetupDiag reports abrupt down-level failure.Last Operation: FinalizeError: 0xC1900205 - 0x4000B</FailureData>
  <FailureData>LogEntry: 2023-01-30 13:31:35, Error                 MOUPG  CDlpActionCompat::ExecuteMigChoiceScan(1659): Result = 0xC1900205</FailureData>
  <FailureData>Refer to "https://docs.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information.</FailureData>
  <FailureDetails>ErrorCode = 0xC1900205, ExCode = 0x4000B, Oper = Finalize</FailureDetails>
</SetupDiag>

Do you may have any other Ideas what the issue could be?
Thank you for your help.

Cheers,

Gabe

Answer 1

Hello LIan

I tried to upgrading it to the newest version, as well to Version 1511. Both unfortunately did not work.

Kind regards,

Gabe