How to add Teams as default IM and Call tools in Outlook?

Samir Koirala 20 Reputation points
2023-01-31T20:45:28.6866667+00:00

Currently at our Org, we have Skype set as default IM & Call tool. We are disbanding Skype and migrating to MS Teams. We want the IM and call be directed to Teams from Outlook, and the Status reflected of that of MS Teams. We do have Teams, and Calendar is in synch.

Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | Skype for Business | Windows
Microsoft Teams | Microsoft Teams for business | Other
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  1. JimmyYang-MSFT 58,646 Reputation points Microsoft External Staff
    2023-02-01T08:07:44.9566667+00:00

    How to add Teams as default IM and Call tools in Outlook?

    Are you using Skype or Skype for Business?

    If you are migrating Skype for Business to Teams, you don't need to worry about it. Microsoft Teams extends the capabilities of Skype for Business, bringing together chat, meetings, calling, collaboration, app integration, and file storage into a single interface. You could check how to migrate SFB to online from this article:

    https://learn.microsoft.com/en-us/microsoftteams/upgrade-start-here


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