25,185 questions
Cannot register FIDO key for Azure AD account
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 5%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Aaron stromas
10
Reputation points
I have enabled MFA for users and am trying to register FIDO tokes. Tried both Yubikey Bio and Security Key NFC. Both keys fail in identical manner - after I click Next on
I get the following error.
I tried different browsers (Firefox, Chrome) on Windows and macOS with the same result.
Enforce attestation is disabled.
Any ideas?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
{count} votes
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Aaron stromas 10 Reputation points
2023-02-07T18:38:30.2266667+00:00 Here are the screenshots leading to the error
(I get the same error regardless whether I select USB device or NFC device)
After I click Next I get this error
The key is fine, I tested it with https://demo.yubico.com/webauthn-technical/registration and I tried another Yubikey and got the same error. Tested with multiple browsers and even on macOS with identical results.
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Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,526 Reputation points Moderator2023-02-14T18:46:47+00:00 Hello, reproduce the error one more time and provide us with debugging information (correlation id and timestamp), available under the Additional details:
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 57.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Ben 0 Reputation points2023-02-21T09:39:58.3966667+00:00 I have the exact same issue as the OP with both of my Yubikeys.
Correlation ID: dad2eaa4-577a-49fa-82e7-1e639bb5150b.
Timestamp: 2023-02-21T09:15:49Z
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 46%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Said Samir 0 Reputation points2024-03-06T14:00:32.0833333+00:00 is this fixed? i have the same problem
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 17%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYI%3C/text%3E%3C/svg%3E)
Yavor Ivanov 5 Reputation points2024-03-20T09:20:34.5133333+00:00 You need to set the key with PIN
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