Could not delete flexible mysq server for 12 hours, now I am being charge for this time

Question

Could not delete flexible mysq server for 12 hours, now I am being charge for this time

Wojtek Mituś 0

Hello, i have created flexible mysql server instance using Terraform, and then, after 30 minutes i wanted to delete it. I have tried few times to delete it using Terraform destroy plan but it hanged very long, eventually timed out, and wasn't able to delete this one resource. Then i tried to delete it through portal - same situation, deletion started and just hanged there without any errors. After waiting 30 minutes or so, resource was still there. I could delete it through portal only after more than 12h or so. Now I see that i am being charged for entire time this resource was active. It's not much, but still i don't think is right. Is there any time period that must pass for such a resource to be able to delete it? What is the proper way to complain to MS regarding cost calculation in such cases?

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Answer 1

Hi @Wojtek Mituś ,

Welcome to Microsoft Q&A forum and thanks for using Azure services.

We are sorry about the issue you are currently experiencing with Deletion of Azure MySQL Flexible Server through portal and Terraform.

I request you please open Azure CLI and try below commands with your server details:

Delete a database on a flexible server.

az mysql flexible-server db delete [--database-name]
                                   [--ids]
                                   [--resource-group]
                                   [--server-name]
                                   [--subscription]
                                   [--yes]

Example: Delete database 'testDatabase' in the flexible server 'testserver'.

az mysql flexible-server db delete --resource-group testGroup --server-name testserver --database-name testDatabase

Delete a flexible server.

az mysql flexible-server delete [--ids]
                                [--name]
                                [--resource-group]
                                [--subscription]
                                [--yes]

Example: Delete a flexible server.

az mysql flexible-server delete --resource-group testGroup --name testserver

Please try above steps in Azure CLI and let us know if you are facing issue. We can further investigate this issue if CLI does not help. User's image

Awaiting your reply. Thank you.

Wojtek Mituś 0 Reputation points

2023-02-17T13:45:06.0133333+00:00

Hi Shakti, thank you. As i wrote - resource is already deleted, i was asking if there is any time window from creation of this type of resource where it cannot be deleted? Or is it some known problem that these resources refuse to delete for some time from creation? Also, how can i complain if MS is charging me for the time when resource existed, despite of many unsuccessful tries to delete it?
SSingh-MSFT 16,371 Reputation points Moderator

2023-02-20T06:47:20.1533333+00:00

Hi @Wojtek Mituś ,

Thanks for the reply.

It is good to know that you were able to delete the Flexible server.

In order to deeply investigate the issue and time lapse between deletion request and actual deletion happened, I would recommend you to file support ticket if you have support plan.

In case you do not have support plan, do let us know so that we may work on other options to unblock you.

Thank you!

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Could not delete flexible mysq server for 12 hours, now I am being charge for this time

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