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Unable to delete Azure Active Directory

Andrew Govan 0 Reputation points
2023-02-27T14:24:40.7966667+00:00

I previously used Azure Active Directory to follow an online tutorial, however this was never used, and had been forgotten. However I am now unable to use Teams properly as my email address is associated with a work account or organisation. This appears to be because of the Azure Active Directory.

I have signed in and attempted to delete the AAD, but I get a permissions error. It seems that the Global Administrator is 'Microsoft Office 365 Portal' But I have no idea what that is, and I only have the one email I can sign in with

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I just want to delete any trace of the AAD, and the Azure service from my email address.

Microsoft Security | Microsoft Entra | Microsoft Entra ID

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  1. David Broggy 6,371 Reputation points MVP Volunteer Moderator
    2023-02-27T15:32:07.03+00:00

    Hi Andrew,

    The only conflict you could be having would be with your authentication into the 'old' Azure AD portal.

    This is a 'token' that's held in your browser for a given period of time, like 24 hours.

    I'd suggest you clear the cache on your browser and this should fix your problem.

    Note that every time you log back into the old Azure AD portal you're getting a fresh token so stop doing that and clear your browser cache.

    Good luck!

  2. Sandeep G-MSFT 20,911 Reputation points Microsoft Employee Moderator
    2023-03-01T14:17:34.0633333+00:00

    @Andrew Govan

    This happens in the viral tenant concept.

    In the Viral tenant creation Service principal "Microsoft Office 365 Portal" is assigned a Global admin role.

    You can perform any one step from Internal or External Admin Takeover procedure and once you login to office portal as global administrator, you assign the Global Administrator to other account, you can safely remove the Global Admin role from the Service Principal.

    Once you perform the admin takeover procedure you can delete the Azure active directory.

    Do let me know if you have any further questions. If you want to discuss this offline, you can respond to my email that I had sent it to you yesterday and we can set up some time to work on this offline.

    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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