How to apply filter for the custom search verticals created for a SharePoint Online site

Question

How to apply filter for the custom search verticals created for a SharePoint Online site

tamilarasan l 41

Hello,

I've created a new custom search vertical for a SharePoint Online site. After appending the URL "clearcachie=true, the newly added custom search vertical shown up with the other default verticals (All, Files, Sites, News, Images) but the custom verticals not giving any option to filter the search results.

Also, the results for the search are same as the default vertical search results. There is no difference in it.

https://tenant.sharepoint.com/sites/xxx/_layouts/15/SiteAdmin.aspx#/

Please tell me whether this feature custom search vertical in a SharePoint site is available.

Regards,

Tamil

Yanli Jiang - MSFT 31,606 Reputation points Microsoft External Staff

2023-03-29T02:19:16.0866667+00:00

Thanks for your question.

We are currently looking into this issue and will give you an update as soon as possible.

Thank you for your understanding and support.
tamilarasan l 41 Reputation points

2023-03-29T09:50:04.5666667+00:00

Hi @Yanli Jiang - MSFT

Thank you. I'll wait for your reply to check on this custom search vertical setup.

Regards,

Tamil
Yanli Jiang - MSFT 31,606 Reputation points Microsoft External Staff

2023-03-31T09:30:38.9933333+00:00

Hi @tamilarasan l ,

Have you tried the troubleshooting I provided in my answer?

1 answer

Your answer

Yanli Jiang - MSFT 31,606 Reputation points Microsoft External Staff

2023-03-29T02:19:16.0866667+00:00

Thanks for your question.

We are currently looking into this issue and will give you an update as soon as possible.

Thank you for your understanding and support.
tamilarasan l 41 Reputation points

2023-03-29T09:50:04.5666667+00:00

Hi @Yanli Jiang - MSFT

Thank you. I'll wait for your reply to check on this custom search vertical setup.

Regards,

Tamil
Yanli Jiang - MSFT 31,606 Reputation points Microsoft External Staff

2023-03-31T09:30:38.9933333+00:00

Hi @tamilarasan l ,

Have you tried the troubleshooting I provided in my answer?

Answer 1

Yanli Jiang - MSFT 31,606 Microsoft External Staff

Hi @tamilarasan l ,

You mean, you created a custom vertical search with filter, and you

append cacheClear=true to the URL in SharePoint .Like this : https://tenant.sharepoint.com/sites/Amy_Team/_layouts/15/search.aspx/siteall?cacheClear=true

I make a test in my environment, But can not reproduce your issue.

03292

03293

03294

We do some regular troubleshooting:

Check whether there is a problem with the Query statement, resulting in an incorrect result.
Check whether Filter is added.
Wait for a while to see if vertical can work normally.
Re-create a vertical, whether it can work normally.
Change a site, create a vertical, whether it can work normally.

For more information:

https://learn.microsoft.com/en-us/microsoftsearch/manage-verticals

https://learn.microsoft.com/en-us/microsoftsearch/custom-filters

https://sharepointmaven.com/how-to-configure-search-verticals-on-a-sharepoint-site/

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

tamilarasan l 41 Reputation points

2023-04-03T15:15:56.19+00:00

Hi @Yanli Jiang - MSFT

I created the search the custom search vertical same similar like the screenshots you mentioned.

But when I try to search any words using the search box, the newly added custom search verticals not showing any filters to apply it.

The filters are only coming for the default search vertical named "All".

Please help to tell me whether I miss any settings for configuring this custom vertical. Also, whether anything needs to be updated in the "Query" option.

Content Sources : SharePoint

Filters :

Regards,

Tamil
Yanli Jiang - MSFT 31,606 Reputation points Microsoft External Staff

2023-04-04T05:42:47.23+00:00

Hi @tamilarasan l , As I added vertical according to the steps in this article: https://sharepointmaven.com/how-to-configure-search-verticals-on-a-sharepoint-site/, there is no problem. I suggest you follow these steps to create a new one to see if the problem still exists.

And change to another site to see if the problem exists only in this site or all of them.

If the problem persists, it may be a problem with the backend, it is recommended to open a ticket and more professional will help you.

(Microsoft 365 admin center ->> Support ->> New service request)

Thanks for your understanding.
tamilarasan l 41 Reputation points

2023-04-04T12:47:57.8466667+00:00

Hi @Yanli Jiang - MSFT Thanks for your reply and inputs. I missed to include the Query properties in the vertical. I'll try that and see if it works. Regards, Tamil
Yanli Jiang - MSFT 31,606 Reputation points Microsoft External Staff

2023-04-07T02:37:46.33+00:00

Hi @tamilarasan l ,

Thanks for your reply. :)

Have you given a try and find the cause?

If there is any we can help, please feel free to contract us.

Share via

How to apply filter for the custom search verticals created for a SharePoint Online site

1 answer

Your answer