Exchange 2019 installation error on /prepareAD

Question

Exchange 2019 installation error on /prepareAD

Евгений Зубков 0

This is first installation of Exchange 2019 CU12 in organization. setup with /PrepareSchema key passes fine. But on /PrepareAD I'v got this error.

[04/11/2023 15:49:06.0926] [2] The schema version identified for the Server is 17003
[04/11/2023 15:49:06.0926] [2] Leaving ScGetSchemaVersion
[04/11/2023 15:49:06.0926] [2] Leaving CDirectoryManager::ScSchemaIsUpToDate
[04/11/2023 15:49:06.0926] [2] Entering CDirectoryManager::ScGetCountOfOrgsInDomain
[04/11/2023 15:49:06.0926] [2]  CDirectoryManager::ScGetCountOfOrgsInDomain (d:\dbs\sh\e19dt\0325_143417\cmd\b\sources\dev\admin\src\udog\setupbase\tools\dsmgr.cxx:495)
           Error code 0X8007200A (8202): The specified directory service attribute or value does not exist.
[04/11/2023 15:49:06.0926] [2] Leaving CDirectoryManager::ScGetCountOfOrgsInDomain
[04/11/2023 15:49:06.0926] [2]  CDirectoryManager::ScGetOrgLevelObjectStatus (d:\dbs\sh\e19dt\0325_143417\cmd\b\sources\dev\admin\src\udog\setupbase\tools\dsmgr.cxx:538)
           Error code 0X8007200A (8202): The specified directory service attribute or value does not exist.
[04/11/2023 15:49:06.0926] [2] Leaving CDirectoryManager::ScGetOrgLevelObjectStatus
[04/11/2023 15:49:06.0926] [2]  CDirectoryManager::ScReInitWithDC (d:\dbs\sh\e19dt\0325_143417\cmd\b\sources\dev\admin\src\udog\setupbase\tools\dsmgr.cxx:269)
           Error code 0X8007200A (8202): The specified directory service attribute or value does not exist.
[04/11/2023 15:49:06.0926] [2] Leaving CDirectoryManager::ScReInitWithDC
[04/11/2023 15:49:06.0926] [2]  ScInitializeManagedCodeContext (d:\dbs\sh\e19dt\0325_143417\cmd\1k\sources\dev\admin\src\udog\exsetdata\exsetds.cxx:380)
           Error code 0X8007200A (8202): The specified directory service attribute or value does not exist.
[04/11/2023 15:49:06.0926] [2]  ScSetupAtom (d:\dbs\sh\e19dt\0325_143417\cmd\1k\sources\dev\admin\src\udog\exsetdata\exsetds.cxx:877)
           Error code 0X8007200A (8202): The specified directory service attribute or value does not exist.
[04/11/2023 15:49:06.0926] [2] Leaving ScSetupAtom
[04/11/2023 15:49:06.0926] [2] [ERROR] An error occurred with error code '2147950602' and message 'The specified directory service attribute or value does not exist.'.
[04/11/2023 15:49:06.0926] [2] [ERROR] An error occurred with error code '2147950602' and message 'The specified directory service attribute or value does not exist.'.
[04/11/2023 15:49:06.0973] [1] The following 1 error(s) occurred during task execution:
[04/11/2023 15:49:06.0973] [1] 0.  ErrorRecord: An error occurred with error code '2147950602' and message 'The specified directory service attribute or value does not exist.'.
[04/11/2023 15:49:06.0973] [1] 0.  ErrorRecord: Microsoft.Exchange.Management.Deployment.ExsetdataException: An error occurred with error code '2147950602' and message 'The specified directory service attribute or value does not exist.'.
   at Microsoft.Exchange.Configuration.Tasks.Task.ThrowTerminatingError(Exception exception, ErrorCategory category, Object target)
   at Microsoft.Exchange.Management.Deployment.ManageExsetdataAtom.HandleExsetdataReturnCode(UInt32 scErr)
   at Microsoft.Exchange.Management.Deployment.ManageExsetdataAtom.InstallAtom(AtomID atomID)
   at Microsoft.Exchange.Management.Deployment.InstallExsetdataAtom.InternalProcessRecord()
   at Microsoft.Exchange.Configuration.Tasks.Task.<ProcessRecord>b__91_1()
   at Microsoft.Exchange.Configuration.Tasks.Task.InvokeRetryableFunc(String funcName, Action func, Boolean terminatePipelineIfFailed)
[04/11/2023 15:49:06.0973] [1] [ERROR] The following error was generated when "$error.Clear(); 
	install-ExsetDataAtom -AtomName OrgLevelCt -DomainController $RoleDomainController -Organization $RoleOrganizationName

" was run: "Microsoft.Exchange.Management.Deployment.ExsetdataException: An error occurred with error code '2147950602' and message 'The specified directory service attribute or value does not exist.'.
   at Microsoft.Exchange.Configuration.Tasks.Task.ThrowTerminatingError(Exception exception, ErrorCategory category, Object target)
   at Microsoft.Exchange.Management.Deployment.ManageExsetdataAtom.HandleExsetdataReturnCode(UInt32 scErr)
   at Microsoft.Exchange.Management.Deployment.ManageExsetdataAtom.InstallAtom(AtomID atomID)
   at Microsoft.Exchange.Management.Deployment.InstallExsetdataAtom.InternalProcessRecord()
   at Microsoft.Exchange.Configuration.Tasks.Task.<ProcessRecord>b__91_1()
   at Microsoft.Exchange.Configuration.Tasks.Task.InvokeRetryableFunc(String funcName, Action func, Boolean terminatePipelineIfFailed)".
[04/11/2023 15:49:06.0973] [1] [ERROR] An error occurred with error code '2147950602' and message 'The specified directory service attribute or value does not exist.'.
[04/11/2023 15:49:06.0973] [1] [ERROR-REFERENCE] Id=CommonGlobalConfig___a79d51e9e9424d53a462c1254e1ecece Component=EXCHANGE14:\Current\Release\Shared\Datacenter\Setup
[04/11/2023 15:49:06.0973] [1] Setup is stopping now because of one or more critical errors.
[04/11/2023 15:49:06.0973] [1] Finished executing component tasks.
[04/11/2023 15:49:06.0989] [1] Ending processing Install-ExchangeOrganization
[04/11/2023 15:49:06.0989] [0] CurrentResult console.ProcessRunInternal:198: 1
[04/11/2023 15:49:06.0989] [0] CurrentResult launcherbase.maincore:90: 1
[04/11/2023 15:49:06.0989] [0] CurrentResult console.startmain:52: 1
[04/11/2023 15:49:06.0989] [0] CurrentResult SetupLauncherHelper.loadassembly:452: 1
[04/11/2023 15:49:06.0989] [0] The Exchange Server setup operation didn't complete.  More details can be found in ExchangeSetup.log located in the <SystemDrive>:\ExchangeSetupLogs folder.
[04/11/2023 15:49:06.0989] [0] CurrentResult main.run:235: 1
[04/11/2023 15:49:06.0989] [0] The registry key, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\V15\Setup, wasn't found.
[04/11/2023 15:49:06.0989] [0] CurrentResult setupbase.maincore:396: 1
[04/11/2023 15:49:06.0989] [0] End of Setup
[04/11/2023 15:49:06.0989] [0] **********************************************

Евгений Зубков 0

Additionally there is difference between fine install and bad 1)when all is OK

[04/12/2023 10:56:27.0819] [2] The schema version identified for the Server is 17003
[04/12/2023 10:56:27.0819] [2] Leaving ScGetSchemaVersion
[04/12/2023 10:56:27.0819] [2] Leaving CDirectoryManager::ScSchemaIsUpToDate
[04/12/2023 10:56:27.0819] [2] Entering CDirectoryManager::ScGetCountOfOrgsInDomain
[04/12/2023 10:56:27.0819] [2]  CDirectoryManager::ScGetCountOfOrgsInDomain (d:\dbs\sh\e19dt\0325_143417\cmd\b\sources\dev\admin\src\udog\setupbase\tools\dsmgr.cxx:495)
           Error code 0X80072030 (8240): There is no such object on the server.
[04/12/2023 10:56:27.0819] [2] Leaving CDirectoryManager::ScGetCountOfOrgsInDomain
[04/12/2023 10:56:27.0819] [2] Leaving CDirectoryManager::ScGetOrgLevelObjectStatus
[04/12/2023 10:56:27.0819] [2] Entering CDirectoryManager::ScDeterminePermissionLevel
[04/12/2023 10:56:27.0819] [2] Checking permissions in the Config NC: /dc=local/dc=test/cn=Configuration/cn=Services
[04/12/2023 10:56:27.0819] [2]  Status code check (d:\dbs\sh\e19dt\0325_143417\cmd\4\sources\dev\admin\src\libs\ds\x_dob.cxx:3370)
           Error code 0X8000500D (20493): This property can't be found in the cache.
[04/12/2023 10:56:27.0819] [2] We have permission ConfigNC_Read
[04/12/2023 10:56:27.0819] [2] We have permission ConfigNC_Write
[04/12/2023 10:56:27.0819] [2] We have permission ConfigNC_SetPerms

Евгений Зубков 0

And my case

   [04/11/2023 15:49:06.0926] [2] The schema version identified for the Server is 17003
   [04/11/2023 15:49:06.0926] [2] Leaving ScGetSchemaVersion
   [04/11/2023 15:49:06.0926] [2] Leaving CDirectoryManager::ScSchemaIsUpToDate
   [04/11/2023 15:49:06.0926] [2] Entering CDirectoryManager::ScGetCountOfOrgsInDomain
   [04/11/2023 15:49:06.0926] [2]  CDirectoryManager::ScGetCountOfOrgsInDomain (d:\dbs\sh\e19dt\0325_143417\cmd\b\sources\dev\admin\src\udog\setupbase\tools\dsmgr.cxx:495)
              Error code 0X8007200A (8202): The specified directory service attribute or value does not exist.
   [04/11/2023 15:49:06.0926] [2] Leaving CDirectoryManager::ScGetCountOfOrgsInDomain
   [04/11/2023 15:49:06.0926] [2]  CDirectoryManager::ScGetOrgLevelObjectStatus (d:\dbs\sh\e19dt\0325_143417\cmd\b\sources\dev\admin\src\udog\setupbase\tools\dsmgr.cxx:538)
              Error code 0X8007200A (8202): The specified directory service attribute or value does not exist.
   [04/11/2023 15:49:06.0926] [2] Leaving CDirectoryManager::ScGetOrgLevelObjectStatus
   [04/11/2023 15:49:06.0926] [2]  CDirectoryManager::ScReInitWithDC (d:\dbs\sh\e19dt\0325_143417\cmd\b\sources\dev\admin\src\udog\setupbase\tools\dsmgr.cxx:269)
              Error code 0X8007200A (8202): The specified directory service attribute or value does not exist.
   [04/11/2023 15:49:06.0926] [2] Leaving CDirectoryManager::ScReInitWithDC
   [04/11/2023 15:49:06.0926] [2]  ScInitializeManagedCodeContext (d:\dbs\sh\e19dt\0325_143417\cmd\1k\sources\dev\admin\src\udog\exsetdata\exsetds.cxx:380)
              Error code 0X8007200A (8202): The specified directory service attribute or value does not exist.
   [04/11/2023 15:49:06.0926] [2]  ScSetupAtom (d:\dbs\sh\e19dt\0325_143417\cmd\1k\sources\dev\admin\src\udog\exsetdata\exsetds.cxx:877)
              Error code 0X8007200A (8202): The specified directory service attribute or value does not exist.
   [04/11/2023 15:49:06.0926] [2] Leaving ScSetupAtom

1 answer

Your answer

Евгений Зубков 0 Reputation points

2023-04-12T13:00:16.03+00:00

Additionally there is difference between fine install and bad 1)when all is OK

[04/12/2023 10:56:27.0819] [2] The schema version identified for the Server is 17003 [04/12/2023 10:56:27.0819] [2] Leaving ScGetSchemaVersion [04/12/2023 10:56:27.0819] [2] Leaving CDirectoryManager::ScSchemaIsUpToDate [04/12/2023 10:56:27.0819] [2] Entering CDirectoryManager::ScGetCountOfOrgsInDomain [04/12/2023 10:56:27.0819] [2] CDirectoryManager::ScGetCountOfOrgsInDomain (d:\dbs\sh\e19dt\0325_143417\cmd\b\sources\dev\admin\src\udog\setupbase\tools\dsmgr.cxx:495) Error code 0X80072030 (8240): There is no such object on the server. [04/12/2023 10:56:27.0819] [2] Leaving CDirectoryManager::ScGetCountOfOrgsInDomain [04/12/2023 10:56:27.0819] [2] Leaving CDirectoryManager::ScGetOrgLevelObjectStatus [04/12/2023 10:56:27.0819] [2] Entering CDirectoryManager::ScDeterminePermissionLevel [04/12/2023 10:56:27.0819] [2] Checking permissions in the Config NC: /dc=local/dc=test/cn=Configuration/cn=Services [04/12/2023 10:56:27.0819] [2] Status code check (d:\dbs\sh\e19dt\0325_143417\cmd\4\sources\dev\admin\src\libs\ds\x_dob.cxx:3370) Error code 0X8000500D (20493): This property can't be found in the cache. [04/12/2023 10:56:27.0819] [2] We have permission ConfigNC_Read [04/12/2023 10:56:27.0819] [2] We have permission ConfigNC_Write [04/12/2023 10:56:27.0819] [2] We have permission ConfigNC_SetPerms
Евгений Зубков 0 Reputation points

2023-04-12T13:00:49.64+00:00

And my case

[04/11/2023 15:49:06.0926] [2] The schema version identified for the Server is 17003 [04/11/2023 15:49:06.0926] [2] Leaving ScGetSchemaVersion [04/11/2023 15:49:06.0926] [2] Leaving CDirectoryManager::ScSchemaIsUpToDate [04/11/2023 15:49:06.0926] [2] Entering CDirectoryManager::ScGetCountOfOrgsInDomain [04/11/2023 15:49:06.0926] [2] CDirectoryManager::ScGetCountOfOrgsInDomain (d:\dbs\sh\e19dt\0325_143417\cmd\b\sources\dev\admin\src\udog\setupbase\tools\dsmgr.cxx:495) Error code 0X8007200A (8202): The specified directory service attribute or value does not exist. [04/11/2023 15:49:06.0926] [2] Leaving CDirectoryManager::ScGetCountOfOrgsInDomain [04/11/2023 15:49:06.0926] [2] CDirectoryManager::ScGetOrgLevelObjectStatus (d:\dbs\sh\e19dt\0325_143417\cmd\b\sources\dev\admin\src\udog\setupbase\tools\dsmgr.cxx:538) Error code 0X8007200A (8202): The specified directory service attribute or value does not exist. [04/11/2023 15:49:06.0926] [2] Leaving CDirectoryManager::ScGetOrgLevelObjectStatus [04/11/2023 15:49:06.0926] [2] CDirectoryManager::ScReInitWithDC (d:\dbs\sh\e19dt\0325_143417\cmd\b\sources\dev\admin\src\udog\setupbase\tools\dsmgr.cxx:269) Error code 0X8007200A (8202): The specified directory service attribute or value does not exist. [04/11/2023 15:49:06.0926] [2] Leaving CDirectoryManager::ScReInitWithDC [04/11/2023 15:49:06.0926] [2] ScInitializeManagedCodeContext (d:\dbs\sh\e19dt\0325_143417\cmd\1k\sources\dev\admin\src\udog\exsetdata\exsetds.cxx:380) Error code 0X8007200A (8202): The specified directory service attribute or value does not exist. [04/11/2023 15:49:06.0926] [2] ScSetupAtom (d:\dbs\sh\e19dt\0325_143417\cmd\1k\sources\dev\admin\src\udog\exsetdata\exsetds.cxx:877) Error code 0X8007200A (8202): The specified directory service attribute or value does not exist. [04/11/2023 15:49:06.0926] [2] Leaving ScSetupAtom

Answer 1

Hi Евгений Зубков

There are many possible reasons for your error message, you can follow the below steps to troubleshoot:

Verify that your Active Directory meets the network and directory server requirements for Exchange 2019, please refer to: Exchange Server 2019 requirements
Check the ADUC and make sure your account is a member of the Enterprise Admins security group and Schema Admins group. If yes, check the ADSI Edit to see if there are any "Deny" for Authenticated Users permissions. As below:
Make sure your server has the latest security updates and patches installed.

Related thread you can refer to: Exchange 2013 Setup /Preparead failure

Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff

2023-04-17T08:52:50.9033333+00:00

@Евгений Зубков How are things going on? We are waiting to see if our problem is resolved. If there is anything update, please feel free to let us know.

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Exchange 2019 installation error on /prepareAD

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