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Windows Remote Assistance easy connect option is greyed out and unavailable

sjropiak 1 Reputation point
2023-05-05T10:36:43.9733333+00:00

I did restart the Peer Name Resolution service, as others have suggested without success. Easy Connect is still not available.

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Limitless Technology 44,776 Reputation points
    2023-05-09T11:58:46.9666667+00:00

    Hello

    Thank you for your question and reaching out.

    1. Enable Easy Connect using below command.

    netsh int teredo show state

    netsh interface ipv6 set teredo client test.ipv6.microsoft.com

    1. Disable any Antivirus program or Windows firewall you may have for temporary purpose.
    2. Run sfc /scannow from elevated prompt.
    3. Run below DISM commands from elevated prompt.

    DISM /Online /Cleanup-Image /CheckHealth

    DISM /Online /Cleanup-Image /ScanHealth

    DISM /Online /Cleanup-Image /RestoreHealth

    1. Reboot your Computer

    --If the reply is helpful, please Upvote and Accept as answer--

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