Event ID 3355 - SharePoint Foundation - Database

Tevon2.0 1,106 Reputation points
2023-05-26T12:51:15.55+00:00

Why am I seeing this error and what can rectify this critical event?

Cannot connect to SQL Server. SRV-SHAREPOINT not found. Additional error information from SQL Server is included below.

Connection Timeout Expired. The timeout period elapsed during the post-login phase. The connection could have timed out while waiting for server to complete the login process and respond; Or it could have timed out while attempting to create multiple active connections. The duration spent while attempting to connect to this server was - [Pre-Login] initialization=44334; handshake=0; [Login] initialization=0; authentication=0; [Post-Login] complete=15006;

Microsoft 365 and Office | SharePoint Server | For business
SQL Server Integration Services
SQL Server Integration Services
A Microsoft platform for building enterprise-level data integration and data transformations solutions.
2,705 questions
Microsoft 365 and Office | SharePoint | Development
Microsoft 365 and Office | SharePoint Server | Development
SQL Server | Other
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Emily Du-MSFT 51,851 Reputation points Microsoft External Staff
    2023-05-29T06:43:55.04+00:00

    Please follow below tips to troubleshoot the issue.

    1.Open SQL Server Configuration Manager -> SQL Server Services -> Make sure SQL Server service and SQL Server Browser service are running.

    2.Open SQL Server Configuration Manager -> SQL Server Network Configuration -> Protocols for EPMDB -> Make sure TCP/IP is enabled.

    3.Open server manager in AD server, SQL server and SharePoint server -> Local server -> Make sure Windows Firewall and IE Enhanced Security Configuration are off.

    Reference:

    https://spgeeks.devoworx.com/connection-timeout-expired-pre-login-handshake/

    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.