Remote Desktop works from MAC doesn't work from PC

Question

Remote Desktop works from MAC doesn't work from PC

Anri R 0

Hello,

When I try to RDP connect to Windows 11 Pro (version 22H2 - OS build 22621.1778) PC from my MacOS Big Sur (11.6.5) using Microsoft Remote Desktop Beta (Version 10.8.4 (2101) I connect without any issues.

When I try to connect from another Windows 11 PC - RDP does not work. I tried with native Remote Desktop Connection & Microsoft Remote Desktop app (version 10.2.3006.0) nothing works, I get errors 0x204 & 0x4.

Both Mac computer & Windows 11 computer on are on same network. I'm not sure why I cannot connect from PC machine, but I can from MAC?

Bradley Brown 0 Reputation points

2023-12-14T04:46:25.3433333+00:00

I too am having this issue. Everything is on the same network and it was working until a month or so ago. I can RDP from my Mac to a Windows 11 Machine but when I try to connect via RDP from a Windows 11 machine to the same Windows 11 machine, I can not connect.

I setup a brand new windows 11 machine and have the same issues, MAC can connect but Windows 11 can not.

I have other Windows 11 machines on the same network which both MAC and PC can connect to.

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Bradley Brown 0 Reputation points

2023-12-14T04:46:25.3433333+00:00

I too am having this issue. Everything is on the same network and it was working until a month or so ago. I can RDP from my Mac to a Windows 11 Machine but when I try to connect via RDP from a Windows 11 machine to the same Windows 11 machine, I can not connect.

I setup a brand new windows 11 machine and have the same issues, MAC can connect but Windows 11 can not.

I have other Windows 11 machines on the same network which both MAC and PC can connect to.

Answer 1

Wesley Li-MSFT 4,576 Microsoft External Staff

Hello

One of the most common problems with error code 0x204 is an instance of Remote Desktop Protocol not enabled on your Windows computer. In this case, you can manually enable it through the System Properties screen and allow network-level connections to resolve the issue.

However, this could also be caused by your firewall (since the process used by Remote Desktop is exploited by many malware). In order to fix this, in this case, you need to establish exclusion rules, disable real-time protection, or completely uninstall third-party security suites.

https://appuals.com/remote-desktop-error-code-0x204/

Anri R 0 Reputation points

2023-06-01T14:43:56.3333333+00:00

@Wesley Li-MSFT thank you for your answer, I appreciate it. What are your thoughts on: "RDP from MAC works without issues"?
cheryl jaquay 0 Reputation points

2024-03-02T16:17:23.6333333+00:00

"enable it through the System Properties screen and allow network-level connections to resolve the issue"

Spent an hour trying to figure out why I couldn't connect and you fixed it in a heartbeat...Thank you so much!

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Remote Desktop works from MAC doesn't work from PC

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