GetUpdateInfo - failed to get targeted update, error = 0x87d00215.

Question

Hi,

Following log show following error

UpdatesDeployment.log

Assignment {09be58d3-d777-4fd7-bc74-5c70d7dbb810} has total CI = 2 UpdatesDeploymentAgent 31/05/2023 12:32:39 14236 (0x379C)

Assignment ({09be58d3-d777-4fd7-bc74-5c70d7dbb810}) reconnected to the existing job ({70BAAEF3-75CB-4A39-9E16-B0320976E2D1}) successfully. UpdatesDeploymentAgent 31/05/2023 12:32:39 14236 (0x379C)

GetUpdateInfo - failed to get targeted update, error = 0x87d00215. UpdatesDeploymentAgent 31/05/2023 12:32:39 14236 (0x379C)

Assignment {7590C072-EC50-4B3A-805A-2C7244B5EB4E} has total CI = 21 UpdatesDeploymentAgent 31/05/2023 12:32:39 14236 (0x379C)

Assignment ({7590C072-EC50-4B3A-805A-2C7244B5EB4E}) reconnected to the existing job ({9E4C810F-EE58-425A-9FAB-23BD33FA8F7B}) successfully. UpdatesDeploymentAgent 31/05/2023 12:32:39 14236 (0x379C)

GetUpdateInfo - failed to get targeted update, error = 0x87d00215. UpdatesDeploymentAgent 31/05/2023 12:32:39 14236 (0x379C)

CUpdateAssignmentsManager::OnServiceStartup - Schedule a task to run timing sensitive steps after 0 seconds UpdatesDeploymentAgent 31/05/2023 12:32:39 14236 (0x379C)

No Errors in "WUAHandler.log"

Boundaries group is created and ip has been added. DP is link to this Boundaries

Software update push to this machine.

Machine is showing as Clien Passed/Active but its healthy

Answer 1

Hi,

Thanks for your reply.

What's your subnet mask values? Does Subnet 192.168.0.0 evaluate as a supernet? If yes, Configuration Manager doesn't support the direct entry of a supernet as a boundary. Instead, use the IP address range boundary type. Refer to:

https://learn.microsoft.com/en-us/mem/configmgr/core/servers/deploy/configure/boundaries#boundary-types

Hope it helps. Have a nice day!

Best regards,

Simon

---

If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

Hi,

Thank you for posting in Microsoft Q&A forum.

1,The error 0x87d00215 means "Item not found". How many clients are facing this issue?

2,If you have checked the boundary/boundary groups, have you distributed the client package to a distribution point, and does the machine fall into a boundary/boundary group associated with the distribution point?

3,Please also review the scanagent.log and PolicyEvaluator.log on the client to get more error information.

Thanks for your time. Have a nice day!

Best regards,

Simon

---

If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.