4,384 questions
Hi Folks,
I am facing the same issue. what is the solution of the same. The AddIn updated logo Icon not reflecting on existing outlook desktop client. BTW its working fine for new users/clients.
Outlook add-in logo/icon not updating after publishing updated manifest
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Colin
5
Reputation points
We've recently updated our Outlook add-in manifest, which featured updated logos/icons.
There appears to be some sort of caching issue whereby any existing users of the add-in are still seeing the old logo.
Whilst we do not consider this to be a solution for our customers, we are aware of the solution offered here (leading to this documentation). We haven't been successful testing this fix for the Outlook App on MacOS.
One of the responses to the stackoverflow question mentions that the paths need to have changed for the images to update, in our case the paths have indeed changed so the issue is likely not related to that.
Thanks for any advice you can provide.
Microsoft 365 and Office | Development | Other
Outlook | Windows | Classic Outlook for Windows | For business
9,759 questions
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 11%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff2023-06-08T01:48:02.7433333+00:00 Hi @Colin ,
Welcome to our forum!
Looks like your issue is more related to add-in development, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. In order to better solve your problem, we will add "Office Development" tag.
Thanks for your understanding and hope your issue would be resolved soon.
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Colin 5 Reputation points
2023-06-08T07:22:20.6533333+00:00 Thank you very much for adding that tag, I wouldn't have known to do that!
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2 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 82%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bharat Singh Pilkhwal 5 Reputation points2023-12-27T12:48:50.7433333+00:00 Resolved! just renamed the icon and update the manifest with updated name.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 34%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVJ%3C/text%3E%3C/svg%3E)
Vaibhav Jain 25 Reputation points2024-10-03T12:25:16.44+00:00 Hi Bharat,
I am facing issue where my icon is not appearing in Classic layout of outlook addin but its appearing correctly in new look and Web version.
Any suggestion would be appreciated.
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