hello there
Step 1. Click the Search icon from the taskbar and type "command prompt" in the search box.
Step 2. Click Run as administrator from the right side of this window.
Step 3. Type "sfc /scannow" and press the Enter key.
Step 4. Once done, restart your computer and check if the error is fixed. If not, type these commands and press Enter after each command:
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Checkhealth
DISM.exe /Online /Cleanup-image /Restorehealth
Step 5. Once done, restart your PC and check if the error is fixed.
You can also try a clean boot to see if something else is causing the crashes. Here's the guide:
Enter "msconfig" into the search box and select the first result to open the System Configuration window.
Under the General tab, select the Selective startup Next, uncheck the Load startup items option and keep the “Load system services” option checked.
Go to the Services tab, and check the Hide all Microsoft services Next, click on the Disable all button and then click on the Apply button.
Go to the Startup tab and click on the Open Task Manager window.
Right-click the applications you suspect and select Disable option from the menu. Exit Task Manager.
Under the Startup tab, click on the OK button.
Restart your computer and then your computer is in a clean boot environment.
Next, go to see if the problem occurs. If not, turn suspicious services or apps back on, reboot again, and see if you get the error again.
Once you find the source of the error, stop using them or remove
or
Update BIOS
Press the Windows Key + R buttons. This will open the Run prompt.
In this, type msinfo32.
A System Information window will open. Select the System Summary option on the menu on the left and look under BIOS Version/Date.
Note down the BIOS version and date.
Enter the BIOS by pressing the key mentioned on the screen during startup.
Enter Advanced Mode.
Plug in your USB to a working USB port.
Here, you will find a utility such as EZ Flash, Q Flash, or another flash utility. It depends on the manufacturer of your motherboard. Click on it.
Select the USB drive on which you stored your BIOS file from the pop-up screen.
On the next screen, you’ll see the downloaded BIOS file.
Double-click on the file.
On the pop-up prompt, click on Yes and then Yes again.
The BIOS will go through the update process and, upon updating, press Ok on the prompt.
Enter BIOS one more time and restart the computer.
And see if it helps,
Thank you
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