Event ID 56 Application Popup, ACPI 1 leading into multiple reboots without cleanly shutting down first. PLEASE HELP!

Question

I bought a new PC with intel i9-13900KF and msi RTX4090.

I am having an issue that every time when I start PC, it reboots itself several times after I am into windows 11.

I had this issue when I installed win10, and then I upgraded to win11, issue remains. Today, i format drive and reinstall fresh win11, this issue remains.

I have upgraded BIOS for ASRock motherboard Tachi Z690.
I tried to locate dump file but can't find it. 
"Dump file creation failed due to error during dump creation." in eventviewer.

I think below error might be the cause:

"The description for Event ID 56 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event: 
ACPI
1
The message resource is present but the message was not found in the message table
"

I also had below errors/warnings:

1. The server {8CFC164F-4BE5-4FDD-94E9-E2AF73ED4A19} did not register with DCOM within the required timeout.
2. The xTendSoftAPService service terminated unexpectedly.  It has done this 1 time(s).
3. Intel(R) Ethernet Connection (17) I219-V
   Network link is disconnected.
4. The driver \Driver\WUDFRd failed to load for the device PCI\VEN_8086&DEV_1137&SUBSYS_00008086&REV_00\1F140061A100AA0000.
5. Credential Guard is configured to run, but is not licensed. Credential Guard was not started.
6. The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
 and APPID 
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
7. And many warning event ID 6155 such as below:
"LSA package is not signed as expected. This can cause unexpected behavior with Credential Guard.
PackageName: negoexts"
"LSA package is not signed as expected. This can cause unexpected behavior with Credential Guard.
PackageName: msv1_0" etc.

Answer 1

hello there

Step 1. Click the Search icon from the taskbar and type "command prompt" in the search box.

Step 2. Click Run as administrator from the right side of this window.

Step 3. Type "sfc /scannow" and press the Enter key.

Step 4. Once done, restart your computer and check if the error is fixed. If not, type these commands and press Enter after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Checkhealth

DISM.exe /Online /Cleanup-image /Restorehealth

Step 5. Once done, restart your PC and check if the error is fixed.

You can also try a clean boot to see if something else is causing the crashes. Here's the guide:

Enter "msconfig" into the search box and select the first result to open the System Configuration window.

Under the General tab, select the Selective startup Next, uncheck the Load startup items option and keep the “Load system services” option checked.

Go to the Services tab, and check the Hide all Microsoft services Next, click on the Disable all button and then click on the Apply button.

Go to the Startup tab and click on the Open Task Manager window.

Right-click the applications you suspect and select Disable option from the menu. Exit Task Manager.

Under the Startup tab, click on the OK button.

Restart your computer and then your computer is in a clean boot environment.

Next, go to see if the problem occurs. If not, turn suspicious services or apps back on, reboot again, and see if you get the error again.

Once you find the source of the error, stop using them or remove

or

Update BIOS

Press the Windows Key + R buttons. This will open the Run prompt.

In this, type msinfo32.

A System Information window will open. Select the System Summary option on the menu on the left and look under BIOS Version/Date.

Note down the BIOS version and date.

Enter the BIOS by pressing the key mentioned on the screen during startup.

Enter Advanced Mode.

Plug in your USB to a working USB port.

Here, you will find a utility such as EZ Flash, Q Flash, or another flash utility. It depends on the manufacturer of your motherboard. Click on it.

Select the USB drive on which you stored your BIOS file from the pop-up screen.

On the next screen, you’ll see the downloaded BIOS file.

Double-click on the file.

On the pop-up prompt, click on Yes and then Yes again.

The BIOS will go through the update process and, upon updating, press Ok on the prompt.

Enter BIOS one more time and restart the computer.

And see if it helps,

Thank you

--If the reply is helpful, please Upvote and Accept as answer--

Answer 2

Hey There

I'm in a very similar position as you are right now.
I've build my first custom watercooled PC:

• CPU: Intel® Core™ i9-13900K Prozessor
• GPU: AORUS GeForce RTX™ 4080 16GB XTREME WATERFORCE WB
• Motherboard: ASRock Z690 AQUA OC

And it somehow always crashed while doing idle tasks like browsing in the internet.
I tried windows 10 and 11 but both systems had the same issue.

There was one time, where I got my pc stable with exactly the following settings, which I recommend you to try:

GPU Driver

• Version: 528.24
• Settings: Power management mode: "Prefer Maximum Performance" https://nvidia.custhelp.com/app/answers/detail/a_id/3130/~/setting-power-management-mode-from-adaptive-to-maximum-performance

MSI Afterburner (optional):

• Power Limit: 117%

BIOS

• Version: 11.02
• OC Tweaker/CPU Configuration:
  • CPU P-Core Ratio: All Cores
  • All Core: 51 (5.1GHz)
  • Load Intel Base Power Limit Settings: Enabled
  • Long Duration Power Limit: 200
  • Short Duration Power Limit: 250
• OC Tweaker/DRAM Configuration:
  • XMP Profile 1 (just enable XMP)
• OC Tweaker/Voltage Configuration:
  • CPU CORE/Cache Load-Line Calibration: Stage 3
• OC Tweaker/FIVR Configuration
  • Core Voltage Offset: 25
• Advanced/CPU Configuration:
  • Active Processor E-Cores: 0 (yes, all e-cores are off)
  • CPU C States Support: Disabled
• Advanced/Storage Configuration/VMD Configuration
  • Enable VMD Controller: Enabled
• Advanced/ACPI Configuration:
  • Suspend to RAM: Disabled

Notes: I got my PC to run stable for like 3-4 months with these settings. After that I startet to switch some settings back which got my pc to crash again randomly afterwards. This caused my PC to not even boot again (stuck with error Code 00 or 7F). I removed the CPU and sent it back to the seller and got a new soon again. Today I built everything back together and it started to crash randomly again (stress tests are passing without problems (cinebench and 3d Mark)). I remember the last thing I changed where I got it to work was the GPU driver. And now (at the time writing this) I changed the Power Settings to "Prefer Maximum Performance" and its working stable since 30 minutes. Doesn't mean it won't crash again soon. I hope it maybe helps you as I'm very frustrated with this issue...

Kind Regards
Tobi