How to map a calendar created using a user mailbox (now a shared mailbox)?

Question

Good day to all of you. I am working as a IT Help Desk and recently came across with this problem. My client has an employee who resigned from their company. This employee created two calendars (Meeting Room and Conference Room) which are shared to everyone who needs to check the booking on those rooms. Since we converted this to a shared mailbox, we are finding ways to map those two calendars to new users in the company. When we try to grant them access to the shared mailbox, it only shows that employee's calendar and not those she created for the rooms. Any help would be appreciated.

Answer 1

To map the calendars created by the resigned employee in the shared mailbox, you can follow these steps:

Access the shared mailbox: Make sure you have the necessary permissions to manage the shared mailbox.

Open the shared mailbox in Outlook: Use the credentials or access rights assigned to the shared mailbox to log in to Outlook.

Add the calendars: In Outlook, go to the Calendar view and right-click on "My Calendars" or "Calendar" in the navigation pane. Select "Add Calendar" and choose "From Address Book" or "From Room List."

Locate the calendars: Search for the resigned employee's name or the room names (Meeting Room and Conference Room) in the address book or room list. Select the desired calendars and click "OK" to add them.

Share the calendars: After adding the calendars, you can share them with the new users. Right-click on each calendar, select "Sharing Permissions," and customize the access rights for the new users.

By following these steps, you should be able to map and share the calendars created by the resigned employee with the new users in the company.

Answer 2

Hi @Ramil Alix ,

By default, you can only open the person's default calendar, even if the person has created other calendars.

Maybe this is an idea:

Let the person who has the full access permission of this shared mailbox first open this shared mailbox, find the calendar to be shared, and then add permission to the user who needs access to the calendar.

Then there should be a sharing invitation email sent to the user, and then they need to manually click the button in the email, and after clicking, they can see the calendars in Outlook.

Check this: Share an Outlook calendar with other people

Regards

Shaofan

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