Adding custom domain to Azure WebApp

Question

When attempting to add custom domain to WebApp, the A record and Text record are both added to the Domain DNS, have also attempted CNAME, and all three in a subdomain format (www). In all cases the domain validates and allows me to move on to adding the domain, however, upon clicking add the process perpetually runs and will not add the custom domain to the domain list.

The domain points to Azure but provides nothing but a 404 stating that the domain has not been linked to a service.

Answer 1

Hello @C. Dash !

Welcome to Microsoft QnA!

So you are having trouble completing the App Service Custom Domain Config

I guess younever reach the attached image - page right ?

Could please tell us the region ? Can you try a different one ?

Also , please try the procedure from a Private Browser WIndow !

I hope this helps!

Kindly mark the answer as Accepted and Upvote in case it helped!

Regards

Answer 2

@C. Dash ,

Just checking in to see if you had got a chance to see the previous response by
Konstantinos.  If the answer helped (pointed, you in the right direction) > please click Accept Answer Or please share the requested/more info to help you better.

 

Just adding to Konstantinos’s suggestions,

-You may always leverage App Service diagnostics from Azure Portal> Navigate to your App Service app in the Azure Portal. (screenshot below)
--In the left navigation, click on Diagnose and solve problems - Review and run – “SSL and Domains”

-Domain propagation delay/local caching may cause such issues- checkout this doc section: A custom domain returns a 404 error.

-In case, you are leveraging Application Gateway (add custom domain binding to the backend service), or Traffic manager (check if domain is configured to Traffic manager - CNAME for the domain must be configured to traffic manager URL).

Kindly let us, we will be more than happy to assist you further.