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Take care that you have to use the same Account (******@domain.com) to login to admin.microsoft.com as youre company had used before accessing the VLSC (Volume Licensing Portal).
BR
Michael
trouble accessing our volume licensed software on portal.office.com.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 30%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Crystal-MSFT
53,991
Reputation points Microsoft External Staff
I am having trouble accessing our volume licensed software on portal.office.com. My manager sent me a link to the site and when I follow the link,
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 88%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Michael Reischl 75 Reputation points2023-07-20T19:40:42.7233333+00:00