Unable to change Virtual Network Gateway PSK

Question

Unable to change Virtual Network Gateway PSK

Javo 0

Hi Team

I'm looking for some help with an issue with the Azure Portal. We have an Azure VPN Gateway (SKU: Basic, Type:VPN) with a configured connection to HQ firewall.

In the connection authentication type, we have configured a Shared key (PSK) that we need to change. However, we entered a new PSK, but the "Save" button still grayed out.

Does anyone know how to solve this?

ChaitanyaNaykodi-MSFT 27,481 Reputation points Microsoft Employee Moderator

2023-07-06T17:06:10.5766667+00:00

@Javo

Just checking in to see if the below answer helped. If this answers your query, please don’t forget to click "Accept the answer" which might be beneficial to other community members reading this thread. And, if you have any further query do let us know.

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ChaitanyaNaykodi-MSFT 27,481 Reputation points Microsoft Employee Moderator

2023-07-06T17:06:10.5766667+00:00

@Javo

Just checking in to see if the below answer helped. If this answers your query, please don’t forget to click "Accept the answer" which might be beneficial to other community members reading this thread. And, if you have any further query do let us know.

Answer 1

@Javo

Thank you for reaching out. If I understand it correctly you are unable to save the new PSK via Azure Portal as the Save button is greyed out.

I found a similar issue internally and got to know that this is a known issue, and the team is working on fixing it.

The work-around suggested in this case is to access the Azure Portal via https://aka.ms/vpnportalflight which has the fix.

Hope this helps! Please let me know if the issue still exists.

Thank you!

Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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Unable to change Virtual Network Gateway PSK

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