If this pop-up is legitimate?

Question

I suddenly encounter the pop-up in my screen, may I know if someone experience this kind of pop-up?

Also, may question is this a legitimate pop-up error?

Answer 1

Hi @Iara C , yes this is legitimate. Please follow the steps here and it should resolve the issue.

Please let me know if you have any questions and I can help you further.

If this answer helps you please mark "Accept Answer" so other users can reference it.

Thank you,

James

Answer 2

Hi,

We are just curious about the Korean characters on this popup as other similar cases have English translations. It looks suspicious to us that's why we would like to know the factor behind these characters, and why is it appearing like that. Here are the characters (틔쉼翻)