NVIDIA-SMI couldn't communicate with the NVIDIA driver

Aidan Lew 25 Reputation points
2023-07-12T09:04:38.3766667+00:00

Hi,I meet some problems installing NVIDIA driver.

My server is Azure with Standard_NC48ads_A100_v4, with no NVIDIA driver.

So I followed the steps in https://learn.microsoft.com/zh-cn/azure/virtual-machines/linux/n-series-driver-setup.

But after download and install,I entered "nvidia-smi" and received

"NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver.Make sure that the latest NVIDIA driver is installed and running"

Can you help us with the problem?Or can you help us with the NVIDIA driver install?

Some info of my server are as follows:

lspci | grep -i NVIDIA

0001:00:00.0 3D controller: NVIDIA Corporation Device 20b5 (rev al)

0002:00:00.0 3D controller: NVIDIA Corporation Device 20b5 (rev al)

Lsmod | grep

(empty)

dkms status

nvidia,535.54.03,5.15.0-1040-azure, x86 64: installed

nvidia,535.54.03,5.15.0-1041-azure, x86_64: installed

nokutil --sb-state

ScureBoot enabled

nvcc --version

nvcc: NVIDIA (R)Cuda compiler driver

Copyright (c)2005-2019 NVIDIA Corporation

Built on Sun Jul_28_19:07:16_PDT_2019

Cuda compilation tools,release 10.1,V10.1.243

uname -a

Linux ai 5.15.0-1041-azure #48~20.04.1-Ubuntu SMP Wed Jun 21 15:03:04 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
9,085 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Saram Hai 0 Reputation points
    2024-03-22T18:36:16.5766667+00:00

    I am using NCasT4 GPU (Tesla T4) and I am encountring the same issue

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.