
Hi @Cookie,
Based on the error signature "EXC_BAD_INSTRUCTION", "Crashed Module" and "Blame Module" in the report, it seems like there is an issue with the installation of your Microsoft 365 software. Specifically, the crash report indicates that Microsoft Word has crashed and mentions that the "Crashed Module Name" is CoreFoundation, and the "Blame Module Name" is MacPDFM. Unfortunately, without additional details and a deeper investigation, we cannot determine the exact cause of the issue.
However, we suggest that you follow the general troubleshooting steps given for resolving Microsoft 365 application crashes and startup issues as mentioned on the Microsoft website. Here are some general troubleshooting steps which can resolve this issue:
- Update your operating system and Microsoft 365 software to the latest version.
- Quit all Microsoft 365 applications and try opening the particular application to see if the issue is resolved.
- Remove any third-party add-ins or plug-ins.
- Reset preferences of the crashed application
- Repair the Microsoft 365 installations on your computer.
These solutions should help you resolve most startup issues and crashes with Microsoft 365 applications. However, if the issue still persists, do not hesitate to seek professional help by contacting Microsoft support.
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