My pc is crashing and the critical error is Kernal Power 41

Flavort0wn 0 Reputation points
2023-07-17T03:15:42.56+00:00

When I am playing games my pc freezes and crashes, I am not getting bsods just crashes.

I have updates all my drivers, windows is up to date and my bios is up to date

I am not sure what to do

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Limitless Technology 44,776 Reputation points
    2023-07-17T13:26:54.9633333+00:00

    Hello Flavort0wn,

    Thank you for your question and for reaching out with your question today.

    The Kernel Power Event ID 41 error is a common error that indicates an unexpected shutdown or restart of your computer. It can occur for various reasons, including power supply issues, overheating, driver conflicts, or hardware problems. Here are some steps you can take to troubleshoot and resolve the issue:

    1. Check Hardware Temperatures: Overheating can cause system crashes during intensive tasks like gaming. Monitor your CPU and GPU temperatures using software like HWMonitor or Core Temp. If temperatures are reaching high levels (typically above 80-90 degrees Celsius), clean your PC's cooling system, ensure proper airflow, and consider replacing thermal paste on the CPU.
    2. Verify Power Supply: A faulty power supply or insufficient power delivery can cause unexpected shutdowns. Check if your power supply is providing enough power for your system, especially during high-performance tasks. Consider testing with a different power supply if available.
    3. Memory Test: Faulty RAM modules can lead to crashes. Run a memory test using Windows Memory Diagnostic or third-party software like Memtest86 to check for any errors. If errors are detected, try reseating or replacing the RAM modules.
    4. GPU Drivers: While you mentioned updating your drivers, try uninstalling the GPU drivers completely and performing a clean installation. Use the Display Driver Uninstaller (DDU) utility to remove all traces of the old drivers before installing the latest version from the GPU manufacturer's website.
    5. Disable Overclocking: If you have overclocked your CPU or GPU, revert them to their default settings temporarily to check if stability improves.
    6. Event Viewer: Analyze the Event Viewer logs for any additional information or specific error codes related to the crashes. Look for critical events or events that occurred just before the crash.
    7. Power Settings: Ensure that your power settings are configured correctly, especially if you're using a laptop. Set your power plan to High Performance and check advanced power settings to ensure components are not being throttled during gameplay.
    8. Hardware Diagnostics: Run hardware diagnostics tools provided by your PC manufacturer or third-party utilities to check the health of your system components, including CPU, GPU, hard drives, and motherboard.

    If the issue persists after trying these steps, it may be beneficial to consult with a computer technician or contact the technical support of your PC manufacturer. They can provide further guidance and assistance in diagnosing and resolving the Kernel Power 41 error and any underlying hardware issues.

    I used AI provided by ChatGPT to formulate part of this response. I have verified that the information is accurate before sharing it with you.

    If the reply was helpful, please don’t forget to upvote or accept as answer.

    Best regards.

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