Cannot log in on windows 10 pro to microsoft 365 account

Question

Hello - trying to add our office 365 accounts as users for our computers. Essentially when starting the windows machine, the user will have to type their microsoft 365 email and password to log into the computer.

To do this, I tried going into portal.azure.com and enabling 'Users may join devices to Azure AD.' Then I went into 'Connect to work or school' (windows 10 pro) and successfully signed in using azure AD.

However, when I go to switch user, the option (other user) is there and I type the user's email and password. It then tells me the credentials are incorrect. I tried this with multiple accounts. Is there another password I should be using?

Answer 1

Kindly go through the following Microsoft reference article:

You can't sign in to Microsoft 365, Azure, or Intune