Issues with WSUS showing updates for various views defined

Question

I have a WSUS server running on Windows Server 2022. For the most part things are running correctly. However, I have define an update view for Windows 10, Windows 11 and Windows Servers. For each I have selected the following properties: Critical Updates, Security Updates, Update Rollups, Updates and Upgrades. For the product each one has Office 2013, Office 2016, Powershell, Defender AV, and Edge.

For Windows 10 I have the following Products selected: Windows 10 and Windows 10 version 1903 and later

For Windows 11 I have the following Products selected: Windows 11

For Servers I have the following Products selected: MS Server Operating System - 22H2, Windows Server 2012 R2, Windows Server 2012, Windows Server 2016, Windows Server 2019 and Windows Server version 1903 and Later.

Problem I having is that I see few, if any updates, for these views. Maybe and Edge update or Defender, but nothing else. Maybe I'm not understanding the purpose behind the views. I really am trying to make it easier to see Updates that are specific to each product, but that isn't working as far as I can tell. I was previously running on Windows Server 2016 and that seemed like it was working correctly. I'm also using AJTek WAM for all the WSUS Maintenance. I have done a cleanup and rebuilt the DB. I'm using the Windows Internal DB. I do not have any Auto Approvals.

Updates are configured via GPO and assigned the various computer groups: Windows 10, Windows 11 and Servers. One thing I wonder about is I have not disabled the Dual Scan ability with GPO. However, I am configuring Automatic Updating on the Workstations and maybe with the Dual Scan ability it is reaching out to the internet for updates and installing them, so I don't see them in WSUS. But I would think if my WSUS view is set to Unapproved and Any status, I would see updates since I didn't approve them.

Anyway, I'm just stuck here and wondering if things are really working correctly. Any help would be greatly appreciated.

Answer 1

Hello there,

When using Windows Server Update Services (WSUS), it is not uncommon to encounter issues related to updates not appearing as expected in various views. Here are some common issues and troubleshooting steps to help resolve them:

1. Synchronization Issues:

Ensure that WSUS is properly synchronized with Microsoft Update servers. Check the synchronization schedule and verify the last successful synchronization date and time.

Verify the internet connectivity of the WSUS server to access Microsoft Update servers.

Check the WSUS server's event logs for any synchronization errors or warnings.

2. Approval Issues:

Make sure that the updates you expect to see are approved for the target computer group.

Confirm that the computer group or target group for the clients is correctly configured and that the clients are members of the appropriate group.

3. Filtering and Views:

Ensure that any filters applied to the WSUS console are not excluding the updates you expect to see.

Check the custom views and ensure they are correctly defined with the appropriate criteria.

4. Client Detection and Reporting:

Ensure that the WSUS clients are correctly configured to report to the WSUS server. Confirm that the client settings are pointing to the correct WSUS server address.

Check the Windows Update log on client computers (%windir%\WindowsUpdate.log) for any errors or issues with connecting to the WSUS server.

5. Content Issues:

Verify that the updates have been successfully downloaded to the WSUS server and are available in the WSUSContent folder.

Check the disk space on the WSUS server to ensure there is enough space to store updates.

6. Reset WSUS Server:

In some cases, resetting the WSUS server can help resolve issues. This can be done by using the "wsusutil reset" command in the WSUS server's command prompt. However, be cautious as this process will remove the update approvals and need to be reconfigured.

7. WSUS Database Issues:

If none of the above steps resolve the issue, there might be issues with the WSUS database. Run the WSUS Server Cleanup Wizard to clean up unnecessary data and optimize the database.

8. WSUS Server Version:

Ensure that you are using the latest version of WSUS and have installed any necessary updates and hotfixes.

Always back up your WSUS server before making any major changes or attempting to reset the server. Troubleshooting WSUS issues can be complex, so it's essential to follow best practices and seek assistance from Microsoft support or online communities if needed.

I used AI provided by ChatGPT to formulate part of this response. I have verified that the information is accurate before sharing it with you.

Hope this resolves your Query !!

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