How to fix edge

Kenrick Tran 0 Reputation points
2023-08-04T23:43:11.5166667+00:00

When I log in it says on Microsoft edge "Your Internet Allowance is 00:00, can you help with that, and also it keeps sending me to the pin page.

Microsoft Edge Microsoft Edge development
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  1. S.Sengupta 24,476 Reputation points MVP
    2023-08-05T00:51:18.1833333+00:00

    I haven't come across such error message.

    I shall suggest you to scan your system with latest definition of antimalware tool. Once done clear all the cache of Edge, else you can reset Edge.

    Open Microsoft Edge, click the More icon (three dots) in the upper right corner, and select Settings. Click Reset settings.

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  2. Raina Zhao - MSFT 2,875 Reputation points Microsoft External Staff
    2023-08-07T06:25:39.05+00:00

    Hi @Kenrick Tran ,

    You could try the methods that the S.Sengupta MVP suggested.
    In addition, does the issue only occur in Edge? You could try it on Chrome/Firefox and check if there is the same issue.

    You could also use other Internets to check it, such as Mobile, Home or other Wifis.

    Based on my research, you could try to check if you have turned on the Metered connections.
    If possible, you could also check with your IT support person.


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    Best Regards,

    Raina Zhao

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