Azure API Management
An Azure service that provides a hybrid, multi-cloud management platform for APIs.
2,146 questions
azure api management service updating status for almost 12 hours
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 55.00000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
tanahara
15
Reputation points
I do not see a status or health issue with api management yet my developer portal is not accessible and part of the apim config ui is not showing. I also see the apim status shows updating since about 12 hours ago.
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MuthuKumaranMurugaachari-MSFT 22,336 Reputation points2023-08-09T14:55:55.8233333+00:00 tanahara Thanks for posting your question in Microsoft Q&A. It appears that APIM instance is stuck in updating state and this requires investigation of the backend logs to find the cause and mitigate it. Please reach out to azure support team and they have the best tools and resources to quickly assist this issue. If you don't have support plan, let me know.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 64%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bryan Smith 5 Reputation points2024-06-29T22:56:52.5033333+00:00 I am experiencing the same issue as well. Unfortunately, this is on a developer SKU and support is not available. What are we suppose to do in these instances? I do not mind destroying the APIM and recreating with Terraform, but I cannot even delete it because of it being in a stuck state of "Updating".
I would appreciate any suggestions.
Also, why would MS not give you the ability through the portal, AZ CLI, API, anything, to stop, kill, destroy the instance??
Thanks!
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