How to retrieve or remove lost accounts in app.

Xavier Hamilton 0 Reputation points
2023-08-24T11:14:07.7166667+00:00

I had to uninstall the Microsoft authentication app and reinstall but I did not have cloud backup enabled and I can't log into my Etsy account as I enabled authentication for it but it prompts me to enter the code given on my app which I do not receive. I'm not sure if it's possible to delete all accounts related to my Microsoft authentication app but if I can that would be great

Microsoft Security | Microsoft Authenticator
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  1. Kiran Shamid 0 Reputation points
    2023-08-24T11:19:44.6133333+00:00

    gana gato@ Many apps offer account recovery options to help you regain access. The exact process varies depending on the app, but here are some common methods:

    Forgot Password: Look for a "Forgot Password" or "Reset Password" option on the app's login page. This often involves receiving a password reset link via email or SMS.

    Account Recovery Email: Some apps allow you to set up a recovery email address. This can be used to reset your password or regain access to your account.

    Security Questions: Some apps use security questions to verify your identity during account recovery.

    2. Contact Customer Support: If you're unable to use the standard account recovery options, contact the app's customer support. They can guide you through the process, verify your identity, and help you regain access to your account.

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