How to fix my windows servers explorer.exe version 10.0.17763.3887 stopped interacting with Windows and was closed.

Question

Hi I'm somsak

I'm need your help My windows servers exoloere.exe have stop and not responding all the time. the error message :

The program explorer.exe version 10.0.17763.3887 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 17ec

Start Time: 01d9dae216909ee7

Termination Time: 0

Application Path: C:\Windows\explorer.exe

Report Id: b0e9fc1d-b326-4755-a024-167b44fc87a6

Faulting package full name:

Faulting package-relative application ID:

Hang type: Cross-thread "

I try already : sfc /scannow, updated, restore health but still not working , please recommend

Answer 1

Hello

I’m sorry to hear that you’re experiencing this issue. Here are a few additional steps you could try:

Restart Windows Explorer: Press Alt + Ctrl + Del from Desktop. Under the process tab, locate Windows Explorer. Right-click Windows Explorer and select End Task. Then type explorer.exe and press OK.

Check for Display Driver Updates: Sometimes, outdated or corrupted display drivers can cause issues with explorer.exe. You can check for updates in the Device Manager.

Perform a Clean Boot: This can help you check if any third-party services are causing the issue. You can perform a clean boot by using System Configuration.

Create a New User Account: Sometimes, user profile corruption can cause issues with explorer.exe. You can try creating a new user account and see if the issue persists.

Check for Windows Updates: Make sure your system is up-to-date with the latest Windows updates.

Uninstall Recent Software or Updates: If the issue started after installing a particular software or update, try uninstalling it.