Error : Getting error "Exception from HRESULT: 0x80240440" after running command "$updateSession = new-object -com "Microsoft.Update.Session"; $updates=$updateSession.CreateupdateSearcher().Search($criteria).Updates"

Question

Hi All,

Issue is my machine is not visible in WSUS console and while doing troubleshooting I found this error when i run update session command

$updateSession = new-object -com "Microsoft.Update.Session"; $updates=$updateSession.CreateupdateSearcher().Search($criteria).Update

PS C:\Windows\system32> $updateSession = new-object -com "Microsoft.Update.Session"; $updates=$updateSession.CreateupdateSearcher().Search($criteria).Updates
Exception from HRESULT: 0x80240440
At line:1 char:62
+ ... e.Session"; $updates=$updateSession.CreateupdateSearcher().Search($cr ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : OperationStopped: (:) [], COMException
    + FullyQualifiedErrorId : System.Runtime.InteropServices.COMException

Answer 1

Hello Rajiv Kalra,

Since you have already completed some troubleshooting without success, I would suspect 2 reasons:

1. Network connection: Ensure that there is no Firewall blocking the connection to Windows Update, or in case, that there is a proxy configuration that is affecting the external connection to internet resources.
2. Perform a Clean Boot to discard 3rd Party apps or services interfering:

• Perform a Clean Boot: https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

3. Reset Windows Update components based on the next Microsoft Official article:

https://learn.microsoft.com/en-us/troubleshoot/windows-client/deployment/additional-resources-for-windows-update

4. Perform a DISM health check and repair: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/repair-a-windows-image?view=windows-11

--If the reply is helpful, please Upvote and Accept as answer--

Answer 2

If your systems are not visible in WSUS, the issue lies with either the GPOs or the WSUS server.

https://www.ajtek.ca/wsus/client-machines-not-reporting-to-wsus-properly/

Run through the troubleshooting steps as you already seemed to have run the client side script.

Part 4 of my guide deals with the policies and part 5 the linking of the GPOs for an inheritance setup.

https://www.ajtek.ca/wsus/how-to-setup-manage-and-maintain-wsus-part-4-creating-your-gpos-for-an-inheritance-setup/