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Problem with recovery keys in Bitlocker

Barbara Pajda 0 Reputation points
2023-10-11T07:20:49.37+00:00

Hello,

I have a problem with displaying bitlocker keys.

I'm trying to open the recovery keys page.

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I get the message - "Try using a different URL

This link does not lead to any content to display. Instead, try searching for what you need."

The website has been down for a long time

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what can I do and is there any other way to search for recovery keys?

Can someone from Microsoft look into this?

These solutions don't work:

https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-6b71ad27-0b89-ea08-f143-056f5ab347d6

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  1. Wesley Li 9,900 Reputation points
    2023-12-25T08:18:45.2733333+00:00

    Hello,

    You can try sign in to your Microsoft account on another device. On another good-working machine, log in to the account you saved recovery key using this website: Sign in to your Microsoft account

    If your device was ever signed in to an organization using a work or school email account, your recovery key may be stored in that organization's Azure AD account associated with your device. You can also try login to this website: Azure AD account

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