Share via

How to fix "Network is busy. Please try again" error on accessing Word documents located on NAS device

Patrick Brzozowski 0 Reputation points
2024-02-13T18:54:35.6966667+00:00

When opening a Word document that is located on a NAS device, I get a message "Network is busy. Please try again". What is causing this error message, and how do I fix it?

Microsoft 365 and Office Install, redeem, activate For business Windows
Windows for business Windows Client for IT Pros User experience Other
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-02-21T06:50:59.6033333+00:00

    Hello, Thank you for posting in Q&A forum. To further narrow down this issue, please kindly follow below steps: 1.Are you able to access the folder located on the NAS device? If you are able to, it means you can establish the basic SMB connection to the NAS drive. 2.Try to open other type of file and see if the same issue persists. 3.Try to open the file from other Windows clients and see if the same issue persists. 4.Please try to switch to another network connection and access the NAS drive again. Best regards, Hania Lian

    ---If the Answer is helpful, please click "Accept Answer" and upvote it.

    0 comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.