Issue with deep links in new Teams application

Question

I am having trouble with deep links not working in the latest version of Teams. Unlike the previous version, I now have to close Teams and open the deep link in Chrome for it to work. As I use deep links frequently, I cannot do this every time. Can someone assist me with this problem? Thank you.

Here are a couple of examples of the deep link I have been using: https://teams.microsoft.com/l/chat/0/0?users=abcd1234&message=Hello%20there!&timestamp=1635647821000 https://teams.microsoft.com/l/chat/0/0?users=abcd1234&message=Hello%20there

I have tried using both types.

Answer 1

Hi @Yogesh S

Have you tried using the Teams web version to check if the issue still exists?

According to our research, there are a few possible solutions that you can try:

• Sign out of Teams and sign back in again.
• Update MS Teams to the latest version.
• Uninstall Teams from your device, then reinstall it.
• Clear the Teams cache from your device.
• If you’re using the Teams desktop or mobile app, try using the web version: https://teams.microsoft.com/.

Otherwise, New Teams currently has a few features that aren't perfect, and as an alternative solution you can switch back to old Teams if you need to. Hope the above information is helpful for you!

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