Server Error [2605]

CARMELO 10 Reputation points
2024-03-08T13:00:57.41+00:00

Correlation Id: 3959d6d3-b65e-49fb-b844-07d2fd17c062

Timestamp: 2024-03-08T12:53:16.000Z

DPTI: a9a0bf9a0dbe610f

Error Tag: 5ssaa

Error Code: 843902689

Description: After I change the password of my account on my laptop, I was not more able to login on my mobile (android) receiving above error.

Outlook | Windows | Classic Outlook for Windows | For business
Microsoft Security | Microsoft Authenticator
Microsoft Teams | Microsoft Teams for business | Other
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  1. ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff
    2024-03-11T05:39:16.7633333+00:00

    Hi @CARMELO ,

    Welcome to our forum!

    Are you trying to add your account to Outlook for Mobile?

    If so, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. In order to better solve your problem, it's suggested to post your issue on this dedicated forum for Outlook for Mobilee for more professional help.

    Thanks for your kindly understanding and support!


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