Can't Install Windows on new PC?

Question

Can't Install Windows on new PC?

Andy Lemky 45

I bought a new laptop, MSI Katana 17.3". The SSD was tiny so i just thought i'd buy another and use my Windows 11 disk to replace it. I've already used this Windows 11 disk on this laptop i currently have, so maybe this is why, but i can't seem to install Windows on the new one. It's in Japanese because i bought it in Japan lol, but it gives me two options, upgrade, or customize? I took out the SSD that had windows in it, so there is no windows on my PC. Can these install disks only be used once?

I'd hate to have to buy Windows again even though i technically own 3 copies(the original that was on this one crashed and needed to be reinstalled which is why i bought a new one, also the new laptop comes with windows 11 so that's #3 lol)

Thanks

Edit: And no, i do not want to install the old SSD again, this laptop took an insane amount of work to take apart, i would rather buy a new copy if i had to, but i hope i don't lol. Though if i can somehow transfer my windows and all my files from the current computer to the new one, that'd be great.

Darrell Gorter 2,731 Reputation points

2024-03-16T20:15:47.0966667+00:00

Hello,

What type or error or failure are you seeing when you try to install?

Where in setup are you failing?

not enough information about the failure to give much in the way of guidance.

The install disks can be used more than once, there is no limit to how many times you can use a disk just to install.
Andy Lemky 45 Reputation points

2024-03-16T20:25:57.7533333+00:00

@Darrell Gorter It's in Japanese so it's hard to tell(though i know a bit of Japanese), but my process goes like this, 1. select language, keyboard settings, etc 2. a button pops up that says Install now 3. agree to the terms. 4. 2 buttons pop up, upgrade or only install windows. If i press the first, i get an error that says something about upgrade not being selectable, and to restart and do something?(sorry i cant really understand what it's saying) and if i click the second option, it shows a list of current windows installations(of which there are none)
Andy Lemky 45 Reputation points

2024-03-16T21:20:41.53+00:00

@Darrell Gorter It seems the problem is my SSD isn't initialized. I don't know how to initialize it through the boot menu and can't find anything about it...
Darrell Gorter 2,731 Reputation points

2024-03-17T15:45:17.0633333+00:00

Hello,

Are you booting from the CD/

I am not sure there is an option if you boot from the CD to upgrade whcih is sort-of confusing.

Make sure you are booting from the CD,

Darrell
Andy Lemky 45 Reputation points

2024-03-17T19:08:32.4533333+00:00

@Darrell Gorter I was booting from a Windows flash disk. But, i figured it out, the SSD needed to have drivers. It was quite a pain to figure out. Now I can't get past the internet check, because i guess my laptop needs to have internet drivers installed... Why does Windows make everything so annoying?

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Darrell Gorter 2,731 Reputation points

2024-03-16T20:15:47.0966667+00:00

Hello,

What type or error or failure are you seeing when you try to install?

Where in setup are you failing?

not enough information about the failure to give much in the way of guidance.

The install disks can be used more than once, there is no limit to how many times you can use a disk just to install.
Andy Lemky 45 Reputation points

2024-03-16T20:25:57.7533333+00:00

@Darrell Gorter It's in Japanese so it's hard to tell(though i know a bit of Japanese), but my process goes like this, 1. select language, keyboard settings, etc 2. a button pops up that says Install now 3. agree to the terms. 4. 2 buttons pop up, upgrade or only install windows. If i press the first, i get an error that says something about upgrade not being selectable, and to restart and do something?(sorry i cant really understand what it's saying) and if i click the second option, it shows a list of current windows installations(of which there are none)
Andy Lemky 45 Reputation points

2024-03-16T21:20:41.53+00:00

@Darrell Gorter It seems the problem is my SSD isn't initialized. I don't know how to initialize it through the boot menu and can't find anything about it...
Darrell Gorter 2,731 Reputation points

2024-03-17T15:45:17.0633333+00:00

Hello,

Are you booting from the CD/

I am not sure there is an option if you boot from the CD to upgrade whcih is sort-of confusing.

Make sure you are booting from the CD,

Darrell
Andy Lemky 45 Reputation points

2024-03-17T19:08:32.4533333+00:00

@Darrell Gorter I was booting from a Windows flash disk. But, i figured it out, the SSD needed to have drivers. It was quite a pain to figure out. Now I can't get past the internet check, because i guess my laptop needs to have internet drivers installed... Why does Windows make everything so annoying?

Answer 1

Hi Andy,

Thanks for your post. If you decide to do a clean install, you will probably not have to re-install your drivers, because a wide variety of hardware manufacturers contribute drivers to Windows.

However:

You might have some hardware for which Windows does not have a driver; or
The driver from a manufacturer's website might possibly perform better than the driver they contributed to Windows; and
Your OEM (computer manufacturer) may have their own versions of drivers that have been customized for your computer.

Before doing a clean install, you should contact the computer's manufacturer, because they might specify a certain order for installing drivers, i.e., driver 'A' may need to be installed before installing driver 'B.'

Here is the Windows 11 clean install guide. Just for your reference and hope it is helpful.

Reference: Windows 11 Clean Installation (microsoft.com)

Andy Lemky 45 Reputation points

2024-03-19T19:17:22.1833333+00:00

Thanks for your reply, i actually figured it out, and that's exactly what i needed to do. The driver was missing.

Answer 2

Andy Lemky 45

Ah, i got it figured out now. I needed to go to MSI's website, find my model, download the driver for intel rapid storage technology, put it on a flash drive, and when i was selecting "Custom" and then my SSD wasn't showing up, i needed to click load driver, and install the above driver.

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Can't Install Windows on new PC?

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