Memory leak in windows 2016 file server (NTFS.sys consuming huge memory)

Dil K Shrestha 1 Reputation point
2020-11-13T10:07:13.203+00:00

In our windows 2016 file server recently ntfs.sys is consuming huge non paged pool memory specially when users login ( docjmnets folder redirected to shared folder and common and individaul home fders mapped)

Windows for business | Windows Server | User experience | Other
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  1. Anonymous
    2020-11-16T09:50:12.32+00:00

    Hi,

    Welcome to Microsoft Q&A.
    Try update the ntfs.sys to the newest version.
    Try disable 3rd-party software because sometimes there maybe some conflicts.

    Best regards,
    Molly

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  2. Dil K Shrestha 1 Reputation point
    2020-11-22T23:03:38.703+00:00

    HI MollyLu

    We tried as you suggested but the issue is still there.
    We also upgraded the VMWare drivers and changed the SCSI controller for E drive to VMware pvscsi SCSI controller but still the issue is there.
    ITs fine after hours and it was fine on Saturday as well when ther were only few users working.
    We noticed that it looks it happens when there is more read/ write operation to Shared Drive (E).

    Thanks
    Dil

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