Windows 11 Update KB5035853 won't install no matter whiat I do.

Question

I can't get the aforementioned upodate to install no matter what I do I have tried restarting the system, stopping the winodws uppdate process and clearing the data folders in C:, I have tried everything I can think of and I'm still getting the Install error - 0x800f0991. Specs are Ryzen 5 5600, Asrock B550M-PG Riptide, and Asrock Challenger 7800Xt, help please.

Answer 1

Hello

The error code 0x800f0991 you’re encountering is often related to issues with the Windows Update components. Here are some steps you can try to resolve this issue:

 

Run Windows Update Troubleshooter: This tool can automatically diagnose and fix common problems with Windows Update.

 

Check Windows Update Services: Ensure that the Windows Update services are running properly. This includes the Background Intelligent Transfer Service (BITS) and the Windows Update service.

 

Clear the Software Distribution Folder: This folder contains files related to Windows Update. Sometimes, these files can become corrupted and cause issues with updates.

 

Run System File Checker (SFC) and DISM: These tools can repair potentially corrupted system files.

 

Reset Windows Update Components Manually: This involves stopping the BITS, Cryptographic, MSI Installer, and Windows Update Services, and then renaming the SoftwareDistribution and Catroot2 folders.

 

[Additional resources for Windows Update - Windows Client | Microsoft Learn](https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flearn.microsoft.com%2Fen-us%2Ftroubleshoot%2Fwindows-client%2Finstalling-updates-features-roles%2Fadditional-resources-for-windows-update%23reset-windows-update-components-manually&data=05%7C02%7Cwesleyl%40wicresoft.com%7Ca15dd692a03d4073947808dc47c241b7%7Cb2ae8dd9097749768706861b488b1512%7C0%7C0%7C638464146875740926%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=LFBYugddBRKnqfD9T%2FXXWGwCgRQ98OrK2wH5hHoR5KE%3D&reserved=0"原始 URL: https://learn.microsoft.com/en-us/troubleshoot/windows-client/installing-updates-features-roles/additional-resources-for-windows-update#reset-windows-update-components-manually。如果你信任此链接, 请单击或点击。")

 

Install the Update Manually: You can download the update directly from the Microsoft Update Catalog and install it manually.

 

Remember to restart your computer after each step to ensure any changes are correctly implemented.

 

As for your hardware, the Ryzen 5 5600, Asrock B550M-PG Riptide, and Asrock Challenger 7800Xt are compatible with Windows 11, so there should be no issues from a hardware perspective.