Why is my authenticator app telling me to open the authenticator app and enter the code when its already open

Question

Why is my authenticator app telling me to open the authenticator app and enter the code when its already open

Answer 1

Hi @Kristen

Did you try to reinstall Microsoft authenticator on your phone ?

Did you try to ask your administrator to reset your MFA registration :

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Please don't forget to accept helpful answer

Answer 2

I really hope you found the answer to this I could some as well