Windows Server 2012 R2 - Unexpected Restart

Question

Hi Guys,

I have problem with server. The server restart unexpected and show as picture below.. Anyone know what problem is it? Thank You.

Answer 1

You can lookup the bugcheck codes here.
https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-code-reference2

also the hardware manufacturer will be your best resource for debugging the problem.

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Answer 2

Hi,

If you restrart the machine, will the problem recur or can it boots normally?
If it recurs, take a picture of the error code.
If you can boot normally, you can download the WinDbg Preview from Microsoft Store for dump analysis.
Reference link —— Analyzing a Kernel-Mode Dump File with WinDbg
https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/analyzing-a-kernel-mode-dump-file-with-windbg

Best regards,
Molly

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