Has anyone reported Print to PDF from MSTSC problems with KB4586786

Steven 1 Reputation point
2020-11-16T21:26:31.933+00:00

After installing KB4586786 on our Windows 10 1909 workstations, no one is able to print to the "Microsoft Print to PDF (redirected ??)", "Microsoft XPS Document Writer (redirected ??)", or "Nuance PDF (redirected ??) redirected printers. (Note: I am one of the few with Nuance but I tried it as a workaround.)

There are no errors.
On the Server you can see the job go through the queue but on the local system, it never prompts for a filename.
This only appears to be happening with the drivers that write to a file. The other redirected network printers seem to work fine.

Uninstalling KB4586786 resolves the problem for all three of the printers listed.

Has anyone else seen this or found a fix other than uninstalling the KB?

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
Windows for business | Windows Server | User experience | Print jobs
Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Steven 1 Reputation point
    2021-03-08T23:02:42.647+00:00

    We had removed the updates from the server to regain functionality. About 2 weeks ago an update installed to our windows 10 workstations that broke this again. After testing, I found that Remote pdf printing now works if both the servers and workstations are updated. NOTE: our configuration is a little different. We are running windows server 2012 R2 (Now with all the latest updates) and Windows 10 1909 or windows 10 20h2 with all the latest updates.

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