new windows install saying password not workning

Robert Ramirez 0 Reputation points
2024-04-08T21:53:00.8666667+00:00

I isntalled windows 11 on a new pc build, once it was time to login it says my password is incorrect. I changed the password and it still says its incorrect. I restarted and the same issue, now i can only log in as default user0. ive never had this issue before does anyone know how to fix this?

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Jing Zhou 7,765 Reputation points Microsoft External Staff
    2024-04-09T05:53:11.38+00:00

    Hello,

    Thank you for posting in Q&A forum.

    I found a similar issue, but the difference is that your environment is Win11. Please refer to it:

    https://www.wintips.org/fix-pin-or-password-is-incorrect-even-if-it-is-correct-in-windows-10/#:~:text=Reboot%20Your%20PC.%20Type%20your%20Password%2FPIN%20with%20Virtual,Account.%20Reset%20PC%20or%20Clean%20Install%20Windows%2010.

    Please Note: This response contains links to third parties, which we provide for convenience of reference, and Microsoft cannot guarantee the validity of any information and content in this link.

    Hope this answer can help you well.

    Best regards,

    Jill Zhou

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