Hotkeys\Quick commands not working in Windows 11

Question

Support said me ask u here. Bcz even chat manager cant help.

Windows 10 was working perfect. here is deal:

I want create link\file with rundll32.exe powrprof.dll,SetSuspendState 0,1,0 (to sleep my PC) and set hotkeys\quick command for example "ctrl+alt+=". Its working if u create in Desktop or desktop folder, but after u restart PC its stop working. But if u will create on disk C:, documents...etc - it will not work eather... If u double click on that link\file - it works fine ofcz...

What i did?

• turn off hybernation
• turn off every startup apps, and services (not windows)
• update all drivers
• create new user

Nothing helps. Windows 10 was working perfectly eazy. Ofc

Even i tried isntall 3party apps for hot keys - they not working also.

Any tips\help?

Answer 1

Create a Batch File anywhere you like .

• Paste the following line into the text file:
• rundll32.exe powrprof.dll,SetSuspendState 0,1,0
• Save the file with a name like "Sleep.bat" and ensure "Save as type" is set to "All Files (.)". Now, right-click on the "Sleep.bat" file and choose "Properties." Go to the "Shortcut" tab. In the "Shortcut key" field, press the desired key combination (e.g., Ctrl+Alt+ =) Click "Apply" and "OK" to save the shortcut key.
• press Ctrl+Alt+ =, the batch file will execute and put your PC to sleep.

Answer 2

Hello,

Acccording to your discription, this is related to hotkeys.

1. Check if the function lock is enabled, disable it. It might be shown as "fn lock" in keyboard.
2. Open task manager/ services, locate HidServ, restart this service
3. Update your keyboard drivers and install the latest windows update
4. Run below commands to fix system corruptions:

sfc/ scannow

dism/ online/ cleanup-image/ restorhealth

Best regards,

Molly

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