Outlook desktop has resized and is unusually large

Gary H 0 Reputation points
2024-04-13T15:31:25.1366667+00:00

Outlook's desktop display has suddenly increased upon a restart this morning. I'm on a Lenovo T16 running Windows 11 with 365. The zoom in/out slide is still at 10 percent. Nothing in the Outlook view settings or my laptop's accessibility settings has changed. And no changes I try to make seem to reset the view to a smaller view. I tried other answers (running outlook in safe mode, disabling all add ins) but nothing has worked. The outlook.exe / cleanviews did not work either. Finally, I tried another suggestion to change DPI settings. Those instructions said to go to properties by right clicking on the desktop icon and going to the compatability tab. When I do that, there is no compatibility tab.

No other 365 app or anything else in my system is appearing unusually large - just outlook. The screen display is optimized and there is nothing different from the last time I used the computer. Suggestions?

Outlook | Windows | Classic Outlook for Windows | For business
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  1. Peterson, Tim 5 Reputation points
    2025-05-09T16:27:56.8366667+00:00

    I had this issue using Windows 10. The menu bar on my web browser and all of Outlook was unusually large (the scaling was too big). I changed Custom scaling to 200%, signed out and back in, and then changed Custom scaling back to 100%. After signing out and then back in, the issue was resolved.

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  2. Shawn Collins 610 Reputation points
    2024-04-14T12:26:19.51+00:00

    Run and repair and/or re-install Office. Also, check your accessibility settings.


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