Outlook desktop

Question

Hello 

Please i need your help on this issue. 

On Outlook desktop, Mail view I have a task pane. When I click the task in the list a popup opens with the text: "We are getting your task list ready".

It is showing preloaded and never ends loading other fields of the task.

Answer 1

Hi @Iniobong Nkanga

Welcome to our forum!

It seems you’re experiencing an issue with the Outlook task pane where it’s stuck on the loading screen. There are a few steps you can try to resolve the problem:

1. Check for Updates: Ensure that Outlook is updated to the latest version, as updates often contain fixes for common issues.
2. Internet Connectivity: Verify that your internet connection is stable, as Outlook tasks may not load properly without it.
3. Disable Add-Ins: Add-ins can sometimes cause issues. Try running Outlook in safe mode (Windows + R> type "outlook.exe /safe">enter) to see if the problem persists. If it doesn’t, disable any active add-ins.
4. Repair Office: You can attempt to repair your Office installation, which can fix issues with Outlook not responding or being stuck at loading. More information, see: Repair an Office application.

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