Outlook add-in not working

Question

Hello,

I have deployed my outlook add-in manifest.xml file as an admin. It now shows to my users, but they cannot use it. I think the problem should be because I also have to host the code for the add-in? How can I host the code for the add-in in Azure?

Thanks,

Have a nice day!

Answer 1

Hi @Ionut Dutescu

Welcome to our forum!

Please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client, and know very little about developing add-ins. The following is for informational purposes only.

---

To host the code for your Outlook add-in in Azure, you can refer to the official Microsoft documentation on how to host an Office Add-in on Microsoft Azure. It provides a step-by-step guide, including prerequisites and detailed deployment steps.

Hope this helps!

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

---

Answer 2

Hello,

Thanks for your answer!

I have managed to deploy my add-in and host it in azure, but I have a problem:

The add-in is hosted in azure. The admin can now see the outlook add-in can use it, it is fully functional. However the users can only see it without using it, even the icon does not load. What roles should the users have in that resource group in order to be able to use it?

Thanks!

UPDATE: It seems like this is the level of permissions that my users need: " ReadWriteItem - MailboxItem.ReadWrite.User". But I do not really know how to set this. Where and what permissions should I set for the resource group for the users to have access to it?